As the number of regulations escalates, so does the need for compliance—and the penalties for not doing so. From GDPR to MFiD II to PCI, the Verint Cloud can help.
Capture, encrypt, search, archive, and replay interactions for compliance and liability protection-while adhering to regulations and industry best practices.
Improve compliance in trading room, contact center, and financial back-office operations by capturing voice, video, desktop, and text interactions across multiple channels and collaboration tools.
Verify that your underlying communications and recording infrastructure are fully operational and meet compliance requirements while mitigating the risk of costly disruptions.
Enhance emergency preparedness while reducing liability and risk.
Analyze 100 percent of your phone interactions to reveal occurrences of non-compliance and fraud, so you can take immediate action.
Drive compliance by quickly revealing regulatory breaches across text-based digital channels, including email, web chat, surveys, and social media.
Enhance compliance by giving employees single-screen access to the applications, customer information, and business processes they need-and restricting access to those they don’t.
Give employees quick, easy access to knowledge that’s compliant with regulations, so they can respond to inquires quickly, consistently, and correctly.
Enhance security and compliance by using robots to process sensitive tasks, handle confidential information, and consistently complete processes according to regulations.
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