When lives are at stake, act in a heartbeat

In an emergency, there’s no time for hesitation. Timely information exchange with the right level of accurate detail is vital: quick response times can save lives.

Designed for emergency response, public safety, critical infrastructure, and control room operations, Verint solutions offer superior reliability and availability in mission-critical environments.

Watch: 911 Center, Public Safety and Critical Infrastructure Operations Solutions

Interaction Recording

Digital transformation and the COVID-19 pandemic has accelerated the spread of digital communication. As a result, Public Safety Answering Points (PSAPs) and command centers need to capture, archive, manage and retrieve recordings across an expanding number of interaction channels and modalities.

Emergency response centers must also expedite the reconstruction of complex events– including those involving information captured across multiple channels.

Verint Recording for Public Safety is a multichannel recording and archiving solution designed for emergency response, public safety, and control room operations.

Learn More about Recording for Public Safety

Featured Resources

Featured Solutions

  • Workforce Optimization
  • Speech Analytics
  • Quality Management and AQM