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The State of Customer Experience 2025 Report thumbnail
Research Report

The State of Customer Experience 2025

Download the only report you’ll need to uncover why CX leaders are thriving — and why other companies are falling behind.

Ebook

Improve Contact Center Agent Productivity Now

Balance risk and cx in contact centers
Ebook

Balancing Risk and Customer Experience in the Contact Center

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  • Case Study

    Verint Quality Bot Helps MSC Save $12.5 Million and Better Align Resources to Address Its Mission, Strategy, and Needs

  • Case Study

    A Financial Services Company Delivers for Its Customers with Verint IVA

  • Case Study

    Cancer Research UK Community Improves Quality of Life

  • Case Study

    Global Sports Betting and iGaming Firm Hits the Jackpot with Verint and Sabio

  • Case Study

    Serco Improves Agent Schedule Flexibility and Reduces Attrition with Verint TimeFlex Bot

  • Case Study

    Trainline Doubles Agent Capacity with Verint

  • Case Study

    Capitec Bank Reduces Manager Scheduling Time from Four Hours to 15 Minutes per Week

  • Case Study

    Claro Brazil Improves Sales Conversions, Increases Net Promoter Score, and Reduces Complaints with Verint