Boundless Customer Engagement
A new approach to bridging the gap between your resources and interaction growth has emerged. Learn how to get started.
Building enduring customer relationships requires you to …
Power Today's Evolving Workforce of People and Bots
Drive Real-Time Insights to Assist the Workforce
Empower the Organization with an Open Platform
Connect Work across the Enterprise
Ensure Compliance and Fight Fraud
Drive Real Business Outcomes That Matter
Access Engage21 On-Demand
Did you miss the premier customer engagement event live? You can still watch on-demand. Featuring keynotes from Barbara Corcoran, Charlene Li and Jay Shetty.
Take AI Into Your Own Hands. Low-Code Technology to Build Your Own Chatbot.
Verint IVA makes it easy for you to build, deploy and grow an enterprise-grade chatbot on your own terms. Our low-code approach, simple drag-and-drop user interface, and AI-powered technology make it easy to build a chatbot to drive rapid ROI and enhance experiences.
Customers
Verint partners with thousands of iconic brands to close the Engagement Capacity Gap, engage customers and create differentiated experiences.
Our Approach
Drive enduring customer relationships by connecting work, data and experiences across the enterprise. The Verint Customer Engagement Platform leverages the latest in AI and analytics to power the future of work and enable you to unlock the value hidden in your data.
- Meet increasing consumer interactions and demands
- Deliver differentiated experiences at scale
- Connect to an ecosystem of solutions and partners
Future Of Work
Balance automation and the human touch. Work from any location. Connect customer journeys. Drive efficiency. Adapt faster in times of change.
- Empower the new workforce of human and bots
- Enable connected work across silos
- Drive real-time work
Experience Management
Shift to digital and self-service. Evolve your CX function. Drive connected experiences.
- Move beyond the survey
- Drive action at all levels
- Automate experience data flows
Engagement Data Management
Gain a cohesive view of interaction data across data silos created by the growing number of communication and collaboration platforms.
- Capture and enrich data from any source using our APIs and adapters
- Easily export data to external applications and data lakes
- Enable your company to unlock value of your interaction data
Verint named one of KMWorld 100 Companies That Matter in Knowledge Management 2020.
Verint named Winner in CRM Watchlist for Market and Sustainable Impact in Customer Engagement Industry.
Verint Recognized in the 2020 Magic Quadrant for the CRM Customer Engagement Center and for Workforce Engagement Management.
Get Your Customer Engagement Transformation Started Today