In this On-Demand Webinar with guest panelists from Mastercard and Booking.com, we explore the continually shift in customer expectations, the rise of ‘always-on’ service, and the importance of a hybrid workforce.

Our latest Global Research show How humans and technology work hand-in-hand to meet rising expectations in our ‘always-on’ society.

Download our infographic to see global consumers preferences around convenience, choice, technology and customer service in our ‘always-on’ society.