It’s Time for CX Automation

Open CCaaS delivers unmatched freedom and flexibility to drive CX automation. Leverage data, AI and bots to elevate your CX and lower cost.


Why Verint

Verint helps you leverage AI and data to unlock CX automation outcomes barely imagined a few years ago. We’re innovating so you can drive new insights, elevate CX, and lower your customer engagement costs.


Recognized as best-in-class by your peers

Verint Open CCaaS Platform

Verint understands your CX Automation priorities extend far beyond telephony. With our next-gen Open CCaaS platform, you have open data, open AI, open best-of-breed solutions, open ecosystems, and an open enterprise. Everything is open.

Explore the Platform

Explore our Open Platform

Verint provides an open platform powered by data and bots to improve your ROI and drive CX automation. It’s time to open your brand to new customer engagement possibilities.

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Download the Latest CX Automation Research

To efficiently enhance the customer experience (CX), contact centers need to automate—and quickly. For the first time, extensive automation is achievable without wholesale disruption. AI makes it possible to create consistent, reliably excellent customer experiences with CX Automation.

Read the latest Ventana Research, now part of ISG, white paper to understand how augmenting human agents and workflows with AI will drive better business outcomes in the contact center and beyond.

Download the Report

Industry Recognition

Elevating Workforce Engagement

Google chose Verint in the cloud to help plan and manage its global workforce. With Verint’s forecasting and scheduling capabilities, Google ensures it has the right people in the right place at the right time.

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Google Building

Today, Verint helps Google manage hundreds of millions of conversations every year.