Cookies Overview | Verint Systems

LAST UPDATED: DECEMBER 2017

This Cookie Policy applies to any websites, branded pages on third-party platforms (such as Facebook), and applications accessed or used through such websites or third-party platforms (“Verint Sites”) that are operated by or on behalf of the Verint group of companies.

By using the Verint Sites, you are consenting to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies in this way, you should set your browser setting accordingly or not use the Verint Sites. If you disable the cookies that we use, this may impact your user experience while on the Verint Sites.

The table below summarizes the different types of cookie we use on Verint Sites, together with their respective purpose and duration (i.e., how long each cookie will remain on your device).

What is in a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server, and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information, such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences for browsing that site.

What to do if you don’t want cookies to be set

Some people find the idea of a website storing information on their computer or mobile device intrusive, particularly when this information is stored and used by a third party without them knowing. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website.

First-Party Cookies

First-party cookies are set by the website you are visiting, and they can only be read by that site.

Third-Party Cookies

Third-party cookies are set by a different organization to the owner of the website you are visiting. For example, the website might use a third-party analytics company that sets their own cookie to perform this service (e.g., Google). The website you are visiting may also contain content embedded from a third-party site, and these sites may set their own cookies.

More significantly, a website might use a third-party advertising network to deliver targeted advertising on their website. These may also have the capability to track your browsing across different sites. Verint does not track your browsing after you leave the Verint site. We, our third-party service providers, advertisers, advertising networks and platforms, agencies, or our partners also may use cookies to manage and measure the performance of advertisements displayed on or delivered by or through the Verint networks and/or other networks or sites. This also helps us, our service providers and partners provide more relevant content and advertising.

We, our third-party service providers, advertisers, advertising networks and platforms, agencies or our partners may also use “web beacons” or clear .gifs, or similar technologies, which are small pieces of code placed on a web page to monitor the behavior and collect data about the visitors viewing a web page. For example, web beacons may be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

Verint sites may also include elements that set cookies on behalf of a third party (e.g., a “like” button from Facebook or a “tweet” button from Twitter).

We also use the services of reputable third parties to provide us with data collection, reporting, ad response measurement, and site analytics, as well as to assist with delivery of relevant marketing messages and advertisements. These third parties may view, edit or set their own cookies. We, our third-party service providers, advertisers, advertising networks and platforms, agencies and/or partners may also place web beacons for these third parties. The use of these technologies by these third parties is subject to their own privacy policies and is not covered by this privacy statement.

Session Cookies

Session Cookies are stored only temporarily during a browsing session and are deleted from the user’s device when the browser is closed.

Persistent Cookies

This type of cookie is saved on your computer and is not deleted when the browser is closed. Persistent cookies are used where we need to know who you are for more than one browsing session. For example, we use this type of cookie to store your preferences so that they are remembered for the next visit. You can delete a persistent cookie by selecting the delete options in your browsers.

Flash Cookies

Many websites use Adobe Flash Player to deliver video and game content to their users. Adobe uses its own cookies, which are not manageable through your browser settings but are used by the Flash Player for similar purposes, such as storing preferences or tracking users.

Flash Cookies work in a different way to web browser cookies (the cookie types listed above are all set via your browser). Rather than having individual cookies for particular jobs, a website is restricted to storing all data in one cookie. You can delete a flash cookie by searching your Adobe Flash directory.

Cookies Used on Verint Sites

Type of Cookie	What do they do?	Do these cookies collect my personal data/identify me?
Necessary	These cookies are essential to make Verint websites work correctly. They enable you to move around our websites and use our features. Examples include remembering previous actions (e.g., entered text) when navigating back to a page in the same session.	These cookies don’t identify you as an individual. If you do not accept these cookies, it may affect the performance of the website or parts of it.
Performance	These cookies help us understand how visitors interact with our websites by providing information about the areas visited, the time spent on the website, and any issues encountered, such as error messages. This helps us improve the performance of our websites.	These cookies don’t identify you as an individual. All data is collected and aggregated anonymously.
Functionality	These cookies allow our websites to remember the choices you make (such as your user name, language or the region you are in) to provide a more personalized online experience. They can also enable visitors to watch videos, play games and engage with social tools, such as blogs, chat rooms and forums.	The information these cookies collect may include personally identifiable information that you have disclosed or entered, such as your user name or contact information. We shall always be transparent with you about what information we collect, what we do with it and with whom we share it. If you do not accept these cookies, it may affect the performance and functionality of the website and may restrict access to content on the website.
Targeting/advertising	These cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver targeted advertising or to limit the number of times you see an advertisement. They also help us measure the effectiveness of advertising campaigns on Verint and non-Verint websites. We may use these cookies to remember Verint websites you have visited.	Most types of these cookies track consumers via their IP address, so may collect some personal identifiable information. For more information about these cookies, including the information they collect and how this is used, see our Privacy Policy and AdChoices.

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