Cookie Policy

LAST UPDATED: DECEMBER 15th, 2021

This Cookie Policy applies to any websites operated by the Verint group of companies unless otherwise stated (“Verint Sites”).

If you are located in the European Union, the United Kingdom, or other jurisdiction where prior consent is required before non-essential cookies may be used, on your first visit to each Verint Site you will be presented with a cookie preference window which will obtain your cookie preferences, including any consent you provide to certain non-essential cookies.

If you are located elsewhere in the world or prior consent is not required before non-essential cookies may be used, by using the Verint Sites, you are consenting to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies in this way, you should set your browser setting accordingly or not use the Verint Sites. If you disable the cookies that we use, this may impact your user experience while on the Verint Sites.

The table below summarizes the different types of cookie we use on Verint Sites, together with their respective purpose and duration (i.e., how long each cookie will remain on your device).

Only some cookies involve the processing of personal information and where this is applicable, Verint will process this personal information in accordance with Verint’s Privacy Policy.

What is in a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server, and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information, such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences for browsing that site.

What to do if you don’t want cookies to be set

If you prefer to manage the cookies enabled when using your browser, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of the website.

• First Party Cookies
• Third Party Cookies
• Session Cookies
• Persistent Cookies
• Cookies Used on Verint Sites

First-Party Cookies

First-party cookies are set by the website you are visiting, and they can only be read by that site.

Third-Party Cookies

Third-party cookies are set by a different organization than the owner of the website you are visiting. For example, the website might use a third-party analytics company that sets its own cookie to perform this service (e.g., Google). The website you are visiting may also contain content embedded from a third-party site, and these sites may set their own cookies.

More significantly, a website might use a third-party advertising network to deliver targeted advertising on their website. These may also have the capability to track your browsing across different sites. Verint does not track your browsing after you leave the Verint site. We, our third-party service providers, advertisers, advertising networks and platforms, agencies, or our partners also may use cookies to manage and measure the performance of advertisements displayed on or delivered by or through the Verint networks and/or other networks or sites. This also helps us, our service providers, and partners provide more relevant content and advertising.

We, our third-party service providers, advertisers, advertising networks and platforms, agencies, or our partners may also use “web beacons” or clear .gifs, or similar technologies, which are small pieces of code placed on a web page to monitor the behaviour and collect data about the visitors viewing a web page. For example, web beacons may be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

Verint sites may also include elements that set cookies on behalf of a third party (e.g., a “like” button from Facebook or a “tweet” button from Twitter).

We also use the services of reputable third parties to provide us with data collection, reporting, ad response measurement, and site analytics, as well as to assist with delivery of relevant marketing messages and advertisements. These third parties may view, edit, or set their own cookies. We, our third-party service providers, advertisers, advertising networks and platforms, agencies, and/or partners may also place web beacons for these third parties. The use of these technologies by these third parties is subject to their own privacy policies and is not covered by this privacy statement.

Session Cookies

Session Cookies are stored only temporarily during a browsing session and are deleted from the user’s device when the browser is closed.

Persistent Cookies

This type of cookie is saved on your computer and is not deleted when the browser is closed. Persistent cookies are used where we need to know who you are for more than one browsing session. For example, we use this type of cookie to store your preferences so that they are remembered for the next visit. You can delete a persistent cookie by selecting the delete options in your browsers.

Cookies Used on Verint Sites