Data Privacy and Regulatory Compliance

Transform your compliance operations and sustain compliance as you navigate through data privacy regulations, data security standards and internal processes.

Protecting Personally Identifiable Information (PII)

The EU’s 2018 General Data Privacy Regulation (GDPR) has triggered data privacy initiatives worldwide. The UN Conference on Trade and Development estimates that 66% of the countries have data privacy regulations in place, while another 10% have laws that have been proposed but not yet enacted.

In this increasingly ambiguous regulatory space data privacy compliance can be a complex, resource-hungry challenge for your business. Read on to discover more about

  • The nature of common data privacy requirements
  • The challenge of answering regulatory and customer requests
  • How to turn data privacy compliance into a competitive differentiator
Read on
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Meeting Data Security Standards

Today, most organizations rely on increasing levels of customer data to help them engage with customers and provide personalized experiences. But, unregulated possession and use of customer information could leave individuals vulnerable to its misuse. In response, regulators are asserting customer rights creating data security standards across verticals.

Read on to discover more about compliance with industry-specific standards, such as HIPAA and PCI-DSS.

Read on
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Promoting Process Adherence

Regulatory compliance is a resource-hungry task that can be a heavy burden for your business – both in terms of budget and headcount. Increasing efficiency and ensuring that your employees follow your established compliance procedures is critical for keeping up with the evolving data privacy regulations and establishing a sustainable culture of compliance.

Explore technologies that can help you

  • Automate quality management processes and analyze up to 100% of your recorded voice and text interactions. Read on
  • Ensure that your employees follow compliance steps. Read on

Featured Compliance Solutions

  • Compliance Recording for Microsoft Teams

    Unified compliance recording for Microsoft Teams. Certified by Microsoft. Capture, archive, analyze and retrieve interactions across all communication modes available in Teams.
  • Compliance Recording

    Compliance is a full-time challenge—and Verint offers full-time interaction recording which can help enhance compliance and reduce liability.
  • Automated Quality Management

    Automate the whole quality management process and achieve better compliance. Evaluate calls, identify non-compliance and assign coaching – for 100% of voice and text interactions.
  • Compliance Triggers

    Help your agents adhere to required process steps and ensure compliance by triggering actions based on real-time desktop events.
  • Verint Financial Compliance

    Leverage a compliance suite specifically designed for financial organizations and confidently navigate through financial services and trading regulations.