Leading brands rely on the Verint Cloud to engage with customers and power more than 3 billion customer interactions per year. The result? Amazing customer experiences. Drive deeper loyalty, enhance business performance and set your organization head and shoulders above the competition. The future of customer engagement is here today.
Customer Experience Strategies to Drive Success. To build competitive advantage, you need to focus every part of your business on engaging customers effectively, from the call center to back-office, branch, customer experience, marketing, IT, and compliance operations. Verint helps you elevate the customer experience and reduce operating costs by:
Simplifying Customer Engagement. Because our solutions are open, easy to deploy, and simple to use, we can reduce complexity in your operations. You can connect and integrate with your entire customer experience ecosystem.
Modernizing Customer Engagement. It’s time to modernize and be ready for the future. Want a smooth transition to cloud? We recognize that you have prior investments which may be on-premise, hybrid or in the cloud. Our open platform approach supports your modernization journey and lets you move at a pace that makes sense for you.
Automating Customer Engagement. Get serious about automation. Our automation and artificial intelligence (AI) capabilities can help you reduce the cost and errors associated with manual work and enhance customer experiences to be faster, personalized, and more enjoyable.
Accelerating innovation is more than our heritage—it’s our passion. We offer integrated, yet open solutions and expertise for simplifying, modernizing, and automating customer engagement across the enterprise. Our portfolio includes solutions for:
Verint offers a comprehensive portfolio of services for deploying customer engagement solutions on-premises or in the cloud. Our services can help you identify business and technology challenges, risks, and opportunities, and apply the proper processes and technology solutions to help you realize the fastest path to ROI. Our services include:
Verint partners with companies all over the world to make it easier for you to purchase, deploy, and use our broad portfolio of customer engagement solutions. Our global partner network includes:
