Boundless Customer Engagement
Connect work, data and experiences across the enterprise. Power the future of work. Create enduring customer relationships.
Building Enduring Customer Relationships So You Can…
Customers
Verint partners with thousands of iconic brands to close the Engagement Capacity Gap, engage customers and create differentiated experiences.
Our Approach
Drive enduring customer relationships by connecting work, data and experiences across the enterprise. The Verint Customer Engagement Platform leverages the latest in AI and analytics to power the future of work and enable you to unlock the value hidden in your data.
- Meet increasing consumer interactions and demands
- Deliver differentiated experiences at scale
- Connect to an ecosystem of solutions and partners
Future Of Work
Balance automation and the human touch. Work from any location. Connect customer journeys. Drive efficiency. Adapt faster in times of change.
- Empower the new workforce of human and bots
- Enable connected work across silos
- Drive real-time work
Experience Management
Shift to digital and self-service. Evolve your CX function. Drive connected experiences.
- Move beyond the survey
- Drive action at all levels
- Automate experience data flows
Engagement Data Management
Gain a cohesive view of interaction data across data silos created by the growing number of communication and collaboration platforms.
- Capture and enrich data from any source using our APIs and adaptors
- Easily export data to external applications and data lakes
- Enable your company to unlock value of your interaction data