The can’t-miss CX event of the year
Calling all customer experience (CX) professionals! Verint Engage is the premier CX automation conference designed to help you take advantage of AI and CX automation, perfect your organization’s customer engagement strategy, and get the most out of your Verint solutions. With sessions designed for contact centers, back offices, compliance, customer experience, digital marketing, IT, and operations, this conference can deliver the insights and inspiration to help you work more effectively and achieve your business goals.
Register now to discover the groundbreaking capabilities of our specialized AI bots, get tips and best practices from industry experts, have your say on the future of product innovation—and enjoy a networking opportunity like no other.
Start making your plans to join us in Orlando today!
Orientations
New to Verint or an Engage first time attendee? These sessions are an opportunity to learn how to make the most of your time at this event. Get to know some of your industry peers, meet CX subject matter experts, and choose an agenda that aligns with your goals.
Customer Case Studies
Learn from industry peers as they share how Verint applications improve their employee and customer experiences. Take a dive deep into customer use case sessions and gain a view into tangible, proven results.
Master Your Solutions
See live demos of solution sets and applications in action. Discover how to apply best practice learnings to meet your most aspirational technology goals.
Industry Trends & Research
The CX Industry’s top analysts, authors, and subject matter experts reveal latest trends and perspectives. Interactive panel discussions and lively Q&A will enrich your knowledge and inspire innovation.
Roadmap & Innovations
Explore the latest developments in customer engagement innovation. Verint market strategists showcase the latest technologies to explore what the future may look like.
Bring it All Together
Join your peers in an open forum to network and discuss key takeaways from the conference breakout sessions. Don’t miss the opportunities to chat about challenges within your role and work together to help each other solve unique (or not-so-unique) problems.
Introducing Engage 2024 keynote speaker, Kal Penn
Join actor, writer, producer, and public servant Kal Penn at Verint Engage as he draws from his own constantly evolving career path to bring us “Embracing Change”—an inspirational keynote presentation that’s sure to resonate with CX leaders who have long since realized that the status quo is fleeting.
Kal Penn
The Engage agenda is live!
Jam packed with sessions led by analysts, your industry peers, and Verint experts, Engage is the place to discover how to solve your most pressing issues with AI business outcomes, now.
Find the sessions that will help you take your brand’s CX to the next level.
View the AgendaThe venue
Book soon! The discounted room block rate expires September 6th.
A full-service luxury hotel, Rosen Shingle Creek features Spanish revival architecture and décor and all the amenities you’d expect, including on-site fine dining and cafes, challenging greens by Arnold Palmer Design Company, four outdoor pools, and award-winning customer service.
Located approximately 18 minutes from Orlando International Airport (MCO).
Rosen Shingle Creek
9939 Universal Blvd.
Orlando, FL 32819
Thank you to our Sponsors
Platinum Sponsors
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Featured Verint Marketplace Listings
Top 5 reasons to attend Engage 2024
Get fresh insights from amazing speakers
Learn customer engagement secrets from some of the world’s most iconic brands.
Look into the future
Energize your organization with new possibilities barely imagined a few years ago.
Fill in the blanks — fast
Gain even more value from your Verint solutions through breakout sessions and customer success stories.
Experience innovations from us and our partners all in one place
Dive into products during breakout sessions and check out the terrific demos in the exhibit hall.
Network, network, network
Take advantage of opportunities to exchange ideas with peers, thought leaders, and industry experts, all in one place.
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“This was my first Engage. I enjoyed every second of it. Everyone I met that worked for Verint were so friendly and professional. I feel I have learned so much at this event and cannot wait to "Engage" with my upper Management about everything I learned, Great experience!”
“This conference was the best conference I have ever attended. You took the heart the customer experience and made it an incredible conference.”
“Amazing conference - thank you for the Bank Branch Workforce Management track!”
“Love the opportunity to network and the attend sessions. Location was attractive and added to the flair.”
Engage 2023 by the numbers
- 170+
speakers, including analysts, customers, partners, and Verint team members, featured over the span of 3 days
- 115+
Customer Briefing Zone meetings held
- 80+
Ask the Experts sessions conducted
- 110+
keynote, panel, breakout, and user group sessions offered
- 25
countries represented at our industry’s premier and global cx automation event
- 11
recognized Verint Global Customer Award Winners at an exclusive awards celebration with executives, industry analysts, and influencers
Feb 1 – Feb 29
March 1 – May 31
June 1 – Aug 23
Aug 24 – Sept 23
*Discounted rates for government & public sector customers, partners & sponsors are available.
*Cancellation Policy: In the event the registrant cancels their registration by sending an email to engage@verint.com prior to August 23, 2024 the registrant will receive a refund for their conference fees based on these dates & percentages. Cancellations made after August 23, 2024 will not be refunded. Refund percentage by date, 100% when cancelled by March 17, 2024; 75% by June 21, 2024; 50% by July 19, 2024; 25% by August 23, 2024.
Announcing . . .
The Magic of CX Automation
The theme of this year’s Engage conference is a nod to not only the Magic City, host to this year’s event, but also to the incredible, CX-enhancing capabilities brought about by artificial intelligence. AI-based CX-automation solutions free agents from a plethora of tedious tasks so they can devote more time to helping your customers—which means that your organization can meet the increased demand for high quality service without costly increases in resources. It’s like . . . magic!
Global Customer Awards
Don’t miss the opportunity to be in the spotlight for your achievements! At Engage, we’ll recognize those that are using Verint solutions to drive CX automation—leveraging data, AI, and bots to elevate customer experience and lower cost.
Nominations are now closed.
Learn more