engage 24 logo

Looking ahead, weā€™re excited to share the initial details for next yearā€™s conference: Mark your calendars for September 8-11, 2025 ā€“ itā€™ll be here before we know it. See you next year!

Verint Engage 2025
September 8-11
The Hilton Orlando
Orlando, FL

 

The canā€™t-miss CX event of the year

Calling all customer experience (CX) professionals! Verint Engage is the premier CX automation conference, designed to help you take advantage of AI and CX automation, perfect your organizationā€™s customer engagement strategy, and get the most out of your Verint solutions.

With sessions designed for contact centers, back offices, compliance, customer experience, digital marketing, IT, and operations, this yearā€™s conference delivered the insights and inspiration to help you achieve your business goals.

What were this yearā€™s attendees able to experience?

  • Orientations

    Those new to Verint and first-time Engage attendees got an opportunity to learn how to make the most of their time at Engage, getting to know their industry peers, meeting CX subject matter experts, and choosing an agenda that aligned with their goals.

  • Customer Case Studies

    Attendees learned from industry peers as they shared how Verint applications have improved the employee and customer experience, taking a dive deep into customer use case sessions and gaining a view into tangible, proven results.

  • Solution Master Classes

    Attendees saw live demos of solution sets and applications in action and discovered how to apply best practice learnings to meet their most aspirational technology goals.

  • Industry Trends & Research

    The CX Industryā€™s top analysts, authors, and subject matter experts revealed the latest trends and perspectives. Interactive panel discussions and lively Q&A enriched attendeesā€™ knowledge and inspired innovation.

  • Roadmap & Innovations

    Attendees enjoyed open-forum networking and discussion of key takeaways from the conference breakout sessions, plus opportunities to chat about challenges within their roles and work together to help each other solve unique (or not-so-unique) problems.

  • Bring it All Together

    Attendees enjoyed open-forum networking and discussion of key takeaways from the conference breakout sessions, plus opportunities to chat about challenges within their roles and work together to help each other solve unique (or not-so-unique) problems.

Featured Engage 2024 keynote speaker, Kal Penn

Actor, writer, producer, and public servant Kal Penn draws from his own constantly evolving career path to bring us ā€œEmbracing Changeā€ā€”an inspirational keynote presentation thatā€™s sure to resonate with CX leaders who have long since realized that the status quo is fleeting.

kal penn headshot

Kal Penn

Global Customer Awards

At Engage, we recognized those that are using Verint solutions to drive CX automationā€”leveraging data, AI, and bots to elevate customer experience and lower cost.

Engage24 customer award winners

Thank you to our 2024 Sponsors

 

Platinum Sponsors

  • Avaya Logo
  • Connex Logo
  • google chromeos logo
  • five9 logo

Gold Sponsors

  • 8x8 Logo
  • jabra gn logo
  • Servion Logo
  • spar solutions logo
  • TalkDesk Logo
  • ujet cx logo

Silver Sponsors

  • vonage logo
  • webex logo

Featured Verint Marketplace Listings

  • Avaya Logo
  • google chromeos logo
  • Connex Logo
  • five9 logo
  • Corsound AI logo
  • credspark logo
  • Group Elite Logo
  • jabra gn logo
  • log rocket logo
  • Sentient Machines logo
  • symtrain logo
  • videoengager logo