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Customer Awards

Join us at our Annual Customer Awards Ceremony, where we will celebrate our customers’ successes over dinner and entertainment in the stunning Landmark London Grand Ballroom. We’re delighted to announce that Claudia Winkleman will be our host for the evening.

Why enter?

  • Recognise, congratulate and reward your staff
  • Demonstrate commitment to excellence in customer experience
  • Gain valuable brand exposure

This year, we welcome submissions for the following categories:

  1. Simplifying Customer Engagement
    Leveraging Verint solutions to be agile and responsive to the increasingly demanding expectations of your customers.

  2. Optimising Customer Engagement
    Driving positive outcomes for your customers by delivering personalized, consistent service, great self-service options, proactive engagement, and easy ways to provide feedback.

  3. Optimising the workforce
    Transforming the employee experience and offering staff the flexibility, transparency, motivation, mobility, and empowerment they crave.

  4. Sharing real-time intelligence
    Moving beyond measuring, monitoring, and forecasting to understanding customer intent, predict behaviour, and drive automation across your enterprise.

  5. Enriching Interactions
    Creating better customer experiences and business outcomes by using the voice of the customer across all interaction channels.

  6. Improving Processes
    Improving the productivity of your employees to enable the delivery of fast, effective, and consistent high-quality service across all channels to drive business success.

  7. Innovating with Compliance
    Using regulatory requirements to automate, reduce risk across the enterprise and deliver a better customer experience.

  8. Individual Awards
    Best BO WFO Practice Manager

  9. Team Awards
    Best BO WFO Practice Operational Team of the Year

  10. Company (overall team) Award
    Best BO WFO Practice Operational Excellence

Deadline for submission is 1 October 2018.

Please open the awards form in “Acrobat Reader” and press “submit” once you filled in the fields. You can download Acrobat Reader here. If you experience any problems please call +44(0) 7880187978 or email sian.sparkes@verint.com

Download brochure Download entry form


  • Claudia Winkleman

    Television presenter

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