December 13, 2016 1pm EST | 10am PST
Robotic Process Automation is a hot topic for organizations looking to increase productivity and efficiency in their operations and evolve employee roles in response to shifts in the Future of Work. Join guest speaker Craig Le Clair from Forrester and Jenni Palocsik from Verint for this session.
More than 24,000 consumers and 1,000 businesses across 12 countries have spoken. How do businesses get the balance right between digital and human customer service?