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Webinar: Debunking Employee Productivity Myths

Don’t fall into the employee productivity trap.  HBS Professor Francesca Gino discusses why we are not as productive as we believe we are or want to be.

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learn how one of the world’s largest telecommunications companies has transformed its customer experience program to generate real return on investment through stakeholder involvement, an innovative internal NPS program, and a variety of other leading edge approaches.

Guide to CX Success Webinar

Webinar Series: The Insider’s Guide to Customer Experience Success

Webinar Series: The Insider’s Guide to Customer Experience Success. Learn practical, actionable approaches you can apply to your CX program.

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