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What Every Practitioner Needs to Know: Taking Your CX Program to the Next Level

Learn how one of the world’s largest telecommunications companies has transformed its customer experience program to generate real return on investment.

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learn how one of the world’s largest telecommunications companies has transformed its customer experience program to generate real return on investment through stakeholder involvement, an innovative internal NPS program, and a variety of other leading edge approaches.

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Verint + KANA: Defining a Market Leader

Together Verint and KANA are transforming the way organizations engage with their customers. Our collective solutions comprise the industry’s first end-to-end suite for delivering Actionable Intelligence to optimize the workforce, improve enterprise processes, and manage and enrich customer interactions.

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On-demand webinar

Verint + KANA On-Demand Webinar

Verint SVP of Marketing, Ryan Hollenbeck and guest speaker, Kate Leggett examine the complex and evolving world of customer engagement.

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