What Is Retail Choreography and Why Does It Matter?
According to our research, 76 percent of consumers say that an appointment scheduling service, for both digital and physical visit appointments, would have a positive impact on their customer experience. Have you heard about Qudini by Verint?
Qudini’s appointment scheduling capabilities will provide additional benefits to contact centers that seek to optimize agent schedules and productivity. As these contact centers strive to meet elevated customer expectations while also managing their expenses, they’ll be empowered to bridge digital and in-person experiences, improving levels of personalized service.
Watch this on-demand webinar to learn about this exciting new solution!
Speaker
Imogen Wethered
Qudini Retail Choreography Solutions
Verint
Watch now
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