Event Management

Achieve greater brand loyalty by helping customers to seamlessly find and register for in-person and virtual events, workshops, and classes.

Engage customers from multiple channels

Use Event Management to boost registrations by enabling customers to sign up for in-person and virtual events via multiple channels, including:

Drive event attendance with automated email and SMS reminders that include:

Enhance events, learn more about attendees, and increase long-term loyalty with key Event Management features, such as:

Seamlessly manage your events alongside your available resources with:

Optimize event planning, supply chain and marketing strategies using Verint’s cutting-edge Event Management software to analyze:

Who is visiting your stores and why
Event topic demand
Cancellations and reschedules
How attendees hear about your events
Which channels customers use to register
Which customers are already loyal to your brand
Resource allocation versus demand
Venue associate performance
Customer feedback
How public data such as the weather and traffic could impact the performance of your events
And more

Appointment Booking
Increase foot traffic and conversion by making it easy for customers to book appointments from any channel.
Queue Management
Create more informed waiting experiences to retain walk-ins, boost loyalty, and increase customer spend.
Task Management
Increase workforce productivity and operational excellence by seamlessly sending tasks, resources and communications to your stores.
Retail Analytics
Unlock game-changing analytics and AI-driven insights on your customer experience and store operations.
Retail Ecosystem Integrations
Take your omnichannel experience, operations, and data to the next level by connecting Qudini by Verint into your ecosystem of tools.