Event Management

Achieve greater brand loyalty by helping customers to seamlessly find and register for in-person and virtual events, workshops, and classes.

Smiling woman in yellow clothes holding a phone

Event booking software engages customers

Use Verint Event Management, as part of Verint’s Retail Choreography solutions suite, to boost registrations by enabling customers to sign up for in-person and virtual events via multiple channels, including:  

  • Websites 
  • Mobile apps 
  • Search engines 
  • Social media pages 
  • QR codes 
  • Store or contact center associates 
  • And more 
Download The Brochure
Woman in a white shirt is holding a tablet

Increase foot traffic with personalized messaging

Drive event attendance with automated email and SMS reminders that include:  

  • Calendar links and other helpful links 
  • Venue information and map links 
  • A link to seamlessly reschedule or cancel 
  • Video conferencing links for online events and webinars 
  • Content in a variety of languages 
Online Event Booking software interface for banks

Drive sales with better customer experiences

Enhance events, learn more about attendees, and increase long-term loyalty with key event management features, such as:  

  • Easy check-in by mobile or in-person kiosk 
  • QR codes to check customers in 
  • Post event emails to capture feedback and encourage future visits 
Learn How Samsung Drives Sales with Event Management
Luxury retail shopper with an orange bag and a phone

Get more done in less time

Seamlessly manage your events alongside your available resources with: 

  • Full access to manage events on desktop, tablet and smartphone devices 
  • A specialized host venue manager app 
  • Manage walk-in customers, appointments, tasks and breaks alongside events
  • And more 
Download The Brochure
Online Event Booking Software interface for enterprise retail and banks

Enhance operations with powerful data insights

Optimize event planning, supply chain and marketing strategies using Verint’s cutting-edge event booking software to analyze: 

  • Who is visiting your stores and why 
  • Event topic demand 
  • Cancellations and reschedules 
  • How attendees hear about your events 
  • Which channels customers use to register 
  • Which customers are already loyal to your brand 
  • Resource allocation versus demand 
  • Venue associate performance 
  • Customer feedback 
  • How public data such as the weather and traffic could impact the performance of your events
Learn More About Retail Analytics
Event booking software analytics insights on a laptop

Event Management Software Use Cases 

  • Virtual events, webinars, and classes 
  • In-person tutorials, classes, and workshops 
  • VIP events and parties 
  • Brand community activities 
  • B2B customer events
  • Private employee events 
Learn How Samsung Increases Foot Traffic With Event Management
Crowd of business people talking a conference

Other Retail Choreography Capabilities

  • Appointment Booking

    Increase foot traffic and conversion by making it easy for customers to book appointments from any channel.
  • Queue Management

    Create more informed waiting experiences to retain walk-ins, boost loyalty, and increase customer spend.
  • Task Management

    Increase workforce productivity and operational excellence by seamlessly sending tasks, resources and communications to your stores.
  • Retail Analytics

    Unlock game-changing analytics and AI-driven insights on your customer experience and store operations.
  • Retail Ecosystem Integrations

    Take your omnichannel experience, operations, and data to the next level by connecting Qudini by Verint into your ecosystem of tools.
  • Retail Choreography Overview

    Drive sales, loyalty, and productivity with appointment booking, queue management, event management, and task management solutions.