Event Management

Achieve greater brand loyalty by helping customers to seamlessly find and register for in-person and virtual events, workshops, and classes.

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Engage customers from multiple channels

Use Event Management to boost registrations by enabling customers to sign up for in-person and virtual events via multiple channels, including: Ā 

  • WebsitesĀ 
  • Mobile appsĀ 
  • Search enginesĀ 
  • Social media pagesĀ 
  • QR codesĀ 
  • Store or contact center associatesĀ 
  • And moreĀ 

Increase foot traffic with personalized messaging

Drive event attendance with automated email and SMS reminders that include:Ā Ā 

  • Calendar links and other helpful linksĀ 
  • Venue information and map linksĀ 
  • A link to seamlessly reschedule or cancelĀ 
  • Video conferencing links for online events and webinarsĀ 
  • Content in a variety of languagesĀ 

Drive sales with better customer experiences

Enhance events, learn more about attendees, and increase long-term loyalty with key Event Management features, such as: Ā 

  • Easy check-in by mobile or in-person kioskĀ 
  • QR codes to check customers inĀ 
  • Post event emails to capture feedback and encourage future visitsĀ 
Luxury retail shopper using a mobile device

Get more done in less time

Seamlessly manage your events alongside your available resources with:Ā 

  • Full access to manage events on desktop, tablet and smartphone devicesĀ 
  • A specialized host venue manager appĀ 
  • Manage walk-in customers, appointments, tasks and breaks alongside events
  • And moreĀ 

Enhance operations with powerful data insights

Optimize event planning, supply chain and marketing strategies using Verint’s cutting-edge Event Management software to analyze:Ā 

  • Who is visiting your stores and whyĀ 
  • Event topic demandĀ 
  • Cancellations and reschedulesĀ 
  • How attendees hear about your eventsĀ 
  • Which channels customers use to registerĀ 
  • Which customers are already loyal to your brandĀ 
  • Resource allocation versus demandĀ 
  • Venue associate performanceĀ 
  • Customer feedbackĀ 
  • How public data such as the weather and traffic could impact the performance of your events
  • And moreĀ 

Event Management Software Use CasesĀ 

  • Virtual events, webinars, and classesĀ 
  • In-person tutorials, classes, and workshopsĀ 
  • VIP events and partiesĀ 
  • Brand community activitiesĀ 
  • B2B customer eventsĀ 
  • Private employee eventsĀ 

Other Retail Choreography Capabilities

  • Appointment Booking

    Increase foot traffic and conversion by making it easy for customers to book appointments from any channel.
  • Queue Management

    Create more informed waiting experiences to retain walk-ins, boost loyalty, and increase customer spend.
  • Task Management

    Increase workforce productivity and operational excellence by seamlessly sending tasks, resources and communications to your stores.
  • Retail Analytics

    Unlock game-changing analytics and AI-driven insights on your customer experience and store operations.
  • Retail Ecosystem Integrations

    Take your omnichannel experience, operations, and data to the next level by connecting Qudini by Verint into your ecosystem of tools.