Event Management
Achieve greater brand loyalty by helping customers to seamlessly find and register for in-person and virtual events, workshops, and classes.
Event booking software engages customers
Hosting in-store/on-site events, targeting the interests of different customer segments, can greatly increase customer engagement. Verint Event Management, part of the Verint Retail Choreography solution, can boost registration by enabling customers to sign up for in-person and virtual events via multiple channels, including:
- Websites
- Mobile apps
- Search engines
- Social media pages
- QR codes
- Store or contact center associates
- And more
Main Benefits
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Increase Traffic and Attendance
Drive event attendance with automated email and SMS reminders that include:
- Calendar links and other helpful links
- Venue information and map links
- A link to seamlessly reschedule or cancel
- Video conferencing links for online events and webinars
- Content in a variety of languages
Drive Sales and Loyalty
Enhance events, learn more about attendees, and increase long-term loyalty with key event management features, such as:
- Easy check-in by mobile or in-person kiosk
- QR codes to check customers in
- Post event emails to capture feedback and encourage future visits
Increase Productivity
Seamlessly manage your events alongside your available resources with:
- Full access to manage events on desktop, tablet and smartphone devices.
- A specialized host venue manager app.
- Manage walk-in customers, appointments, tasks and breaks alongside events.
Gain Real-time Insights
Optimize event planning, supply chain and marketing strategies using Verint’s cutting-edge event booking software to analyze:
- Who is visiting your stores and why.
- Event topic demand.
- Cancellations and reschedules.
- How attendees hear about your events.
- Which channels customers use to register.
- Which customers are already loyal to your brand.
- Resource allocation versus demand.
- Venue associate performance and customer feedback.
- How public data (such as the weather and traffic) could impact the performance of your events.
Increase Traffic and Attendance
Drive event attendance with automated email and SMS reminders that include:
- Calendar links and other helpful links
- Venue information and map links
- A link to seamlessly reschedule or cancel
- Video conferencing links for online events and webinars
- Content in a variety of languages
Drive Sales and Loyalty
Enhance events, learn more about attendees, and increase long-term loyalty with key event management features, such as:
- Easy check-in by mobile or in-person kiosk
- QR codes to check customers in
- Post event emails to capture feedback and encourage future visits
Increase Productivity
Seamlessly manage your events alongside your available resources with:
- Full access to manage events on desktop, tablet and smartphone devices.
- A specialized host venue manager app.
- Manage walk-in customers, appointments, tasks and breaks alongside events.
Gain Real-time Insights
Optimize event planning, supply chain and marketing strategies using Verint’s cutting-edge event booking software to analyze:
- Who is visiting your stores and why.
- Event topic demand.
- Cancellations and reschedules.
- How attendees hear about your events.
- Which channels customers use to register.
- Which customers are already loyal to your brand.
- Resource allocation versus demand.
- Venue associate performance and customer feedback.
- How public data (such as the weather and traffic) could impact the performance of your events.
Event Management Software Use Cases
- Virtual events, webinars, and classes
- In-person tutorials, classes, and workshops
- VIP events and parties
- Brand community activities
- B2B customer events
- Private employee events
Other Retail Choreography solutions
Contact us about Event Management today!
Thank You
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