Task Management

Increase workforce productivity and operational excellence by seamlessly sending tasks, resources and communications to your stores.

woman holding ipad inside store

Encourage collaboration

Enable head office teams, regional managers and venue managers to create and share tasks. These could be in the form of task action items, repeating activities, useful resources, company announcements, compliance updates, message content and much more. 

The Verint Task Manager Application enables your store teams to seamlessly manage their tasks on the go through our cloud-based and highly intuitive interface that is accessible on any desktop, tablet and smartphone device. 

Drive productivity and quality

Drive productivity and optimize quality with valuable Task Management Software capabilities including:  

  • Checklists with breakdown of steps required to complete a task 
  • Set recurring tasks 
  • Schedule task start time or deadline 
  • Include task attachments such as images, PDFs and video files  
  • Share helpful information by adding rich text information and URLs 

Ensure the right people are in the right place at the right time

Improve productivity and allocation of resources by better managing workload across all your store associates with capabilities to: 

  • Assign tasks to employees ahead of time or in the moment 
  • Enable head office to create and monitor task completion on a specialized interface
  • Allow venue managers to manage tasks, shift times, breaks, appointments and walk-ins in one place 
Small clothes store owner holding a digital tablet makes an inventory

Monitor progress and stay up to date

Achieve real-time visibility of task progress with notifications and alerts at both head office and store venue level. Head office teams can monitor the progress of tasks they’ve assigned to stores and communicate over any issues.

Access state-of-the-art insights and task metrics

Take advantage of key task manager metrics and insights to drive ongoing operational excellence. The Verint Task Management Software analytics dashboards and email reports help your head office and store teams alike to understand:

  • Task activity and productivity
  • Time and motion activities over tasks, breaks and dwell time
  • How resource allocation compares against task requirements
  • How long each task took to complete
  • Which tasks fell overdue and why
  • How public data like the weather, traffic and local events impact performance
  • How your third-party data set trends correlate
  • And more…

Use cases for Task Management

  • One-off tasks
  • Checklists of regular tasks
  • Share information, news and resources
  • Training and development resources
  • Head office to store messages
  • Store oversight
  • Visual merchandizing
  • Promotions and marketing
  • Stock management
  • Compliance
  • Communicate during emergency situations
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Other Retail Choreography Capabilities

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  • Retail Ecosystem Integrations

    Take your omnichannel experience, operations, and data to the next level by connecting Qudini by Verint into your ecosystem of tools.