Task Management
Increase workforce productivity and operational excellence by seamlessly sending tasks, resources, and communications to your stores.
Encourage collaboration
Enable head office teams, regional managers, and venue managers to create and share tasks. These could be in the form of task action items, repeating activities, useful resources, company announcements, compliance updates, message content, and much more.
Task Management enables your store teams to seamlessly manage their tasks on the go through our cloud-based and highly intuitive interface that is accessible on any desktop, tablet and smartphone device.
Drive productivity and quality
Increase productivity and optimize quality with valuable Task Management capabilities including:
- Checklists with breakdown of steps required to complete a task
- Set recurring tasks
- Schedule task start time or deadline
- Include task attachments such as images, PDFs, and video files
- Share helpful information by adding rich text information and URLs
Reduce store associate idle time
Improve allocation of resources by better managing workload across all your store associates with capabilities to:
- Assign tasks to employees ahead of time or in the moment
- Enable head office to create and monitor task completion on a specialized interface
- Allow venue managers to manage tasks, shift times, breaks, appointments, and walk-ins in one place
Monitor progress and stay up to date
Achieve real-time visibility of task progress with notifications and alerts at both head office and store venue level. Head office teams can monitor the progress of tasks they’ve assigned to stores and communicate over any issues.
Access state-of-the-art insights and task metrics
Take advantage of key task manager metrics and insights to drive ongoing operational excellence. Task Management analytics dashboards and email reports can help your head office and store teams alike to understand:
- Task activity and productivity
- Time and motion activities over tasks, breaks and dwell time
- How resource allocation compares against task requirements
- How long each task took to complete
- Which tasks fell overdue and why
- How public data like the weather, traffic and local events impact performance
- How your third-party data set trends correlate
- And more
Use cases for Task Management
- One-off tasks
- Checklists of regular tasks
- Share information, news, and resources
- Training and development resources
- Head office to store messages
- Store oversight
- Visual merchandizing
- Promotions and marketing
- Stock management
- Compliance
- Communicate during emergency situations