The Top Customer Insights to Help Unify Your Omnichannel Retail CX Strategy
Every good CX strategy starts with personalization—but it doesn’t stop there.
We also introduce Verint’s new Retail Choreography solutions and share how other leading retailers (including Samsung, Virgin Media O2, and Specsavers) are providing:
- Superior customer experience – Acquire more customers, increase sales, and drive greater loyalty and advocacy
- Seamless operations – Improve productivity, centralize use of tools, and optimize use of resources and space
- Advanced data insights – Gain a 360° view of every customer, better allocate resources, and make smarter decisions
Speaker
Imogen Wethered
Senior Director, Retail Choreography Solutions, Qudini by Verint
Available on Demand
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