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Conversational AI for Your Contact Center

Verint Conversational AI

Harnesses conversational AI to scale automated customer interactions across all your engagement channels – from voice to digital – for immediate ROI.

Customer Success Stories

Deliver AI business outcomes, now

  • Automate Actionable Experiences

    Whether it’s booking a flight, changing a medical appointment, or helping a customer to purchase a product, Verint Intelligent Virtual Assistant (IVA) does more than just handle FAQs.

  • Deploy in Just Weeks

    Our intuitive, low-code bot-building environment makes it easy to launch, fine-tune, and manage virtual assistants to deliver automated, personalized experiences.

  • Improve CX, Reduce Costs

    Exceed your CX KPIs by providing customers the immediate, personalized service they expect while also reducing your support and contact center costs.

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Verint ranks as Leader in Opus Research Conversational AI Intelliview Report

In the Opus Research 2023 Conversational AI Intelliview Report and Decision Makers’ Guide to Enterprise Intelligent Assistants, Verint’s® Intelligent Virtual Assistant (IVA)™ solution received top scores and is positioned as the leader for product completeness, flexibility and strategic potential among the other providers evaluated.

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Deliver seamless CX at scale with Verint Intelligent Virtual Assistant

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