Skip to main content
Login (Verint Connect)
Support
Language
English
Français
(French)
Español
(Spanish)
简体中文
(Chinese (Simplified))
Nederlands
(Dutch)
Deutsch
(German)
日本語
(Japanese)
Português
(Portuguese (Brazil))
Language
English
(Anglais)
Français
(French)
Español
(Spanish)
简体中文
(Chinese (Simplified))
Nederlands
(Dutch)
Deutsch
(German)
日本語
(Japanese)
Português
(Portuguese (Brazil))
Verint Logo
Verint
Get a Demo
Products
Open Platform
Open Platform Overview
About Open CCaaS
Verint Da Vinci™ AI and Bots
Open Engagement Data Hub
The Open CCaaS Advantage: Future Proofing the Contact Center with CX Automation
Platform Capabilities
Forecasting and Scheduling
WFM across all touchpoints
Quality and Compliance
Enhance performance & reduce risk
AI-Powered Routing
Universal routing, based on context
Telephony & Digital Channels
Deliver omnichannel customer experiences
Analytics and Insights
Speech, text & desktop analytics
IVA for Voice & Digital
Seamless self-service at scale
Knowledge Management
Consistent & compliant answers
Voice of the Customer
Cross-channel CX insights
Financial Compliance
Trading and financial services compliance
Fraud and Security Solutions
Improve bank security investigations
Solutions
I want to...
Shift to One Workforce
Increase CX capacity, flexibility, and agility
Improve My Service Quality
Total quality across all customer touchpoints
Understand My Potential ROI
Evaluate your potential ROI
Move to the Cloud
Innovate faster and avoid IT hassles
Move to an Open CCaaS Platform
CX automation with a modern CCaaS
Increase CX Automation
Drive ROI with specialized bots
My industry is...
Banking
Insurance
Public Sector
Retail
Telecommunications
ROI Center
Evaluate your potential ROI and lower your total cost of ownership
Find Out Now
For Customers
For Customers
Customer Commitment
Resources to ensure customer success
Services and Support
Professional, managed services and support
Verint Connect
Customer portal & community
Case Studies
Stanley Black & Decker Outdoor Modernizes Contact Center Operations with Verint Workforce Management in the Cloud
IAG delivers a frictionless and connected CX
Comerica ties digital banking improvements to customer satisfaction
View All
The Open CCaaS Advantage: Future Proofing the Contact Center with CX Automation
Resources
Success Stories
Volaris enables CX automation at scale
Suncorp improves engagement with conversational UI
UnitedHealth Group standardizes enterprise-wide on Verint Knowledge Management
View All Success Stories
Verint Insights
Blog
Analyst Reports
eBooks
Whitepapers
View All Resources
Events
AMER Events
EMEA Events
APAC Events
View All Events
The Open CCaaS Advantage: Future Proofing the Contact Center with CX Automation
Partners
About Our Partners
Partner Overview
Become a Partner
Find a Partner
Verint Connect
Partner portal & community
Partner Case Studies
Five9 helps customers transform customer engagement
Group Elite facilitates change and modernization
Connex improves the call center, back office and branch
View All Case Studies
Why Partner with Verint
Play Video Modal
Company
Our Company
Overview
News & Insights
Leadership
Investor Relations
Careers
Legal
Diversity and Inclusion
Corporate Governance
Partners
Corporate Responsibility
Recent News & Press
20 Largest Police Departments in the U.S. and Tech Advancements
Verint Wins $7 Million Contract to Deliver AI Business Outcomes for Fortune 500 Brand
Customer to Increase CX Automation with Hybrid Cloud and Four AI-Powered Bots
View more
Unlock new career possibilities at Verint
Search Now
Login (Verint Connect)
Support
Language
English
Français
(French)
Español
(Spanish)
简体中文
(Chinese (Simplified))
Nederlands
(Dutch)
Deutsch
(German)
日本語
(Japanese)
Português
(Portuguese (Brazil))
Language
English
(Anglais)
Français
(French)
Español
(Spanish)
简体中文
(Chinese (Simplified))
Nederlands
(Dutch)
Deutsch
(German)
日本語
(Japanese)
Português
(Portuguese (Brazil))
Get a Demo
Close
Resources
Filters
Clear Filters
Topic
All
AI & Analytics
Back Office Operations
Branch Operations
CCaaS / Contact Center
Cloud Transformation
Compliance
Conversational AI
Data Management
Data Management / Strategy
Digital-First Engagement
Engage User Conference
Experience Management / CX
Fraud and Security
Interaction Analytics
Knowledge Management
NA
Public Sector
Small & Medium-Sized Business
Workforce Engagement / WFM / WFO
Type
All
Analyst Report
Best Practice Guides
Blog
Brochure
Calculator
Case Study
Datasheet
Ebook
Executive Perspective
Infographic
Podcast
Research Report
Video
Webinar
White Paper
Industry
All
Association
Automotive Services
BPO
Business Services
Consumer Services
E-Commerce
Education
Financial Services
Government
Healthcare
Insurance
Manufacturing
Other
Outsourcing
Retail
Social Services
Software
Telecommunications
Transportation
Utilities
Research Report
Open CCaaS Advantage Report
White Paper
Closing the Engagement Capacity Gap: Which Organizations are Best Prepared to Solve the CX-Cost Equation?
Research Report
The 2023 State of Digital Customer Experience Report
Webinar
A Bot for Every Workflow: How AI and Data Drive CX Automation in Verint Open CCaaS
Watch Now
Webinar
The Art of Innovation: Elevating Customer Experience with CX Automation
Watch Now
Webinar
Inspirational Trailblazer and Keynote Speaker: Sandra Douglass Morgan
Watch Now
Research Report
Harvard Business Review Analytic Services Report
Video
Increase CX Automation with Verint Bots
Blog
In-Person Shopping Is Popular for Mother’s Day: Are You Prepared?
Brochure
Verint Open Platform Brochure
Video
An Open Approach to CX Automation
Blog
Mphasis Helps a Leading U.S. Healthcare Provider Improve Employee Productivity
Video
Meet the Verint TimeFlex Bot
Video
Meet the Real-Time Coaching Bots
Video
Meet the Interaction Wrap Up Bot
Case Study
Tech Mahindra Uses Verint to Elevate Customer Perception and Experience for Bank of Baroda
Case Study
Cognizant Elevates Customer Experience for One of the World’s Largest Athletic Footwear and Apparel Brands
Blog
Introducing Verint Community 13—the Latest Version of Verint’s Online Community and Self-Service Solution
Blog
How Verint Bots Unlock Your Managers’ Productivity
Blog
Verint Speakers in May: Leveraging Data and AI for Better Customer Experiences
Sorry, no resources were found with those selections.
Load More
Search Modal
Search
Search
Begin typing to search, the field will be completed as you type.
Results
Search Modal
Search
Search
Begin typing to search, the field will be completed as you type.
Results
Video Modal
Download Audio Transcript
Watch the audio description version of this video
Watch the standard version of this video