Customer Engagement Strategy for Outsourcers
How effectively is your infrastructure supporting the customer engagement needs of new and existing clients?
How effectively is your infrastructure supporting the customer engagement needs of new and existing clients?
Verint’s integrated suite of solutions can help you address complex requirements, such as staff scheduling, performance and training. See how you can use automation to enhance productivity, understand trends and deliver cost-effective service.
"The Verint solution has helped us create a better working environment by providing a toolset that enables our employees to excel at providing customer service."
Workforce Engagement: Empower your workforce to engage more effectively with customers in the contact center, branch, and back office operations.
Experience Management: Analyze and act on customer feedback across channels to identify and respond to issues and enhance engagement.
Compliance: Support regulatory requirements in your contact center, financial trading, emergency respond, and other operations.
Verint Systems Inc.
175 Broadhollow Rd, Ste 100
Melville, NY 11747
+1 (800) 483-7468
+1 (631) 962-9600
fax: +1 (631) 962-9300
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