Case Study

Alorica Simplifies and Fuels Customer Engagement with Verint

A systems integrator of choice to 25 of the Fortune 50 healthcare companies, six of the 10 largest financial institutions, four of the five largest telecommunications companies, and five of the largest retail companies, Alorica leverages Verint for a scalable and secure workforce engagement platform and a comprehensive, integrated, and flexible suite of workforce engagement solutions to help it simplify its operations and fuel insanely great experiences for customers.