Powering Compliant Zoom Communications in Regulated Businesses

Réka Sarudi May 11, 2022

The COVID-19 pandemic has accelerated the expansion of hybrid working models. Unified communication (UC) and collaboration tools – such as Zoom – now play an increasingly vital role in enabling your employees and customers to interact with each other quickly and effortlessly.

In this new work environment, Zoom is one of the fastest-growing digital communication platforms.

During 2020 alone, Zoom’s business customer base grew by more than 470%1, and in 2021 Zoom Phone has doubled its number of users.2

Allowing your regulated users and their clients to communicate beyond the traditional voice platform is now a must. But at the same time, increasing regulatory demand for recordkeeping, monitoring, and secure data governance across these channels may be forcing your organization to balance business productivity and regulatory compliance.

Verint® Financial Compliance Capture™ for Zoom is an integrated, secure, risk-based compliance recording solution for capturing, storing, retrieving, and analyzing Zoom meetings and Zoom Phone interactions. It can help heavily regulated organizations, such as banks, investment firms, healthcare institutions, and government agencies centrally capture, retain, analyze, and retrieve communications, including voice calling, video meetings, and screen sharing.

Listen to the on demand webinar to  discover how your organization can keep up with the new compliance pressures of the digital age.  Gary Sorrentino, Deputy CIO, Zoom and  Phil Fry, VP of Product Strategy, Verint Financial Compliance, address the new compliance challenges of hybrid working and discuss the benefits of moving beyond traditional voice communications. Verint’s Gerry Durning, Director of Product Management, also demonstrates how Verint’s risk-based capture for Zoom works.

1 Business Insider, 2020

2 Zoom, 2021