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The Open CCaaS Advantage: Future Proofing the Contact Center with CX Automation
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The Open CCaaS Advantage: Future Proofing the Contact Center with CX Automation
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Verint AI-powered Platform Secures Top Honor for "Best Use of AI" at 2024 CX Awards
Read how Verint was named winner in the “Best Use of AI” category at the 2024 CX Awards for its Open CCaaS Platform.
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Ways to Celebrate Customers on CX Day (and Every Day)
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Filling Your Data Gaps in Customer Interactions
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Verint Introduces ‘One Workforce’, An Innovative Approach to Eliminate Silos and Unify and Empower Both Humans and Bots
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It’s Still a Jungle Out There—Beating the Competition to the Best Talent
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Contact Centre Pipeline: Closing the Engagement Capacity Gap in 2022
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Verint Intelligent Virtual Assistant (IVA) Named a Winner in the “Intelligent Agent” Category of AI Excellence Awards Program
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Customers Give Verint Top Scores in New Workforce Optimisation Market Report
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Hiring Challenges and Rising Customer Expectations Are Driving a Move Toward Digital-First Service
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Return to Branches: What, When, and Where to Optimise Market Opportunity
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