Mary Lou Joseph

Mary Lou Joseph is a Director, Content Marketing at Verint. She loves to write about how Verint back-office and branch operations customers are solving common business problems with Verint Customer Engagement solutions. Mary Lou creates thought provoking and practical how-to content for Verint® Workforce Management for Back Office Operations™ suite of solutions, Verint Workforce Management for Branch™, and Verint Desktop and Process Analytics™, including Application Visualizer™ and Application Triggers™. She works with cross-functional teams to help create solution messaging, competitive positioning, go-to-market strategy, and thought leadership content.