Honoring the brands achieving truly Boundless Customer Engagement with Verint

Verint’s Engage  recognize individuals and their respective companies that are using Verint solutions to help close The Engagement Capacity Gap™, and, in turn, build enduring relationships with customers. Customers are recognized for their ability to connect work, data, and experiences across the enterprise, and they are awarded in the following categories:

Excellence in Workforce Engagement: Manage all aspects of the modern workforce by empowering a workforce of humans and bots, enabling connected work and driving real-time work actions.

Innovating with AI & Analytics: Transform business deploying advanced machine learning models, natural language processing, intent, and analytics engines to derive tangible value in customer engagement.

Driving Success with Digital Engagement: Orchestrate customer journeys with a connected experience across your consumer’s channel of choice to create differentiated experiences at scale that drive customer loyalty.

Elevating Experience: Engage with your customers and employees to capture, analyze, and act on their feedback to prioritize change at scale and elevate employee and/or customer experience that drives positive business outcomes across the organization.

Customer Engagement Champion: An individual or team who goes above and beyond in their day-to-day role, whether in your contact center, CX, back office, branch, or marketing operations, to help your organization close the Engagement Capacity Gap and, as a result, build better, more enduring relationships with your customers.

It’s inspiring to see how these customer engagement heroes have positively impacted their organizations,” says Verint’s Celia Fleischaker, chief marketing officer. “By leveraging automation, AI and analytics, they have improved productivity and efficiency, improved retention rates for their customer engagement teams and ultimately created a better experience for their customers. Congratulations to our winners for successfully navigating another challenging year.”

Don’t miss the opportunity to be in the spotlight for your achievements and success.

One winner and one highly commendable recipient will be selected for each category. Winners will be notified in May 2023 and announced at Verint Engage 2023 in Las Vegas, NV in June 2023. This year, we’ll be honoring winners at an exclusive awards ceremony at the conference. In addition to the celebration with Verint executives, industry analysts, and influencers, winners will have the opportunity to take part in an Elevated Experience at Engage 2023 and a professionally developed video highlighting their outstanding accomplishments.

Award nominations are now closed.