2018 Press Releases

Combination Will Create the Most Comprehensive Omnichannel Cloud VoC Portfolio to Help Organizations Deliver Exceptional Customer Experiences

Array, December 17, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced the signing of a definitive agreement to acquire ForeSee^®, a leading cloud voice of the customer (VoC) vendor. The Verint-ForeSee combination will create the market’s most comprehensive omnichannel cloud VoC portfolio available—an analytics-rich offering that will allow organizations to better measure and understand customer experiences and prioritize the improvements that will have the greatest business impact.

Read More

Council Migrates to Cloud with Enhanced Solutions for Engaging Citizens More Efficiently, Reducing Costs

WEYBRIDGE, U.K. and MELVILLE, N.Y., December 13, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced that Sheffield City Council is migrating to the cloud, transforming digital customer service for citizens and employees with Verint’s Engagement Management offerings for government and public sector.^* The solutions will enable the council to simplify, modernize and automate its approach to further improve digital services for citizens across all channels, including the council’s customer portal, online forms, social media and web chat.

Read More

New Automation Solution is Designed to Reduce Costs, Improve Compliance and Customer Experience

MELVILLE, N.Y., December 5, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced the launch of its patent-protected Automated Verification^™ solution to monitor the end-to-end health of communications systems. The solution is part of the company’s broader set of Workforce Engagement offerings.

Read More

MELVILLE, N.Y., December 3, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT) today announced that, in observance of the December 5, 2018 National Day of Mourning to honor former President George H.W. Bush, Verint is rescheduling its third quarter earnings call to Thursday, December 6, 2018 at 8:30 a.m. ET.  An earnings press release will be issued before the call on December 6th.

Read More

Verint's speakers today announced a line-up of events taking place throughout the month that focus on simplifying, modernizing and automating customer engagement

MELVILLE, N.Y., November 30, 2018 – Verint Systems, today announced that it has received a perfect score in overall vendor satisfaction and the highest score in overall product satisfaction from customers in DMG Consulting LLC’s new 2018/2019 Speech Analytics Product and Market Report.

Read More

MELVILLE, N.Y., November 28, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT) today announced it will conduct a conference call on Wednesday, December 5, 2018 at 4:30 p.m. ET to review its third quarter financial results (for the quarter ended October 31, 2018) and discuss its outlook. An earnings press release will be issued after market close on December 5th.

Read More

Digital Health Coach Helps Support an Automated and Improved Patient Journey for People Living with Parkinson’s Disease

ATLANTA, GA, and MELVILLE, NY., November 15, 2018 – Today, UCB, a global biopharmaceutical company working in Parkinson’s disease (PD) and other chronic illnesses, and Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, announced the release of UCB’s PD Coach app equipped with a patented conversational, virtual health assistant named “April,” powered by Verint’s Intelligent Virtual Assistant(IVA) solution.

Read More

As a First-Mover in the Voice of the Customer Solutions Market, Customers Rely on Verint Solutions Across Millions of Interactions

Array, November 13, 2018 – — Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced innovative ways organizations are activating the voice of the customer (VoC) through Verint VoC offerings, available in the cloud and on-premises.

Read More

MELVILLE, N.Y., November 8, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced a line-up of events taking place throughout the month that focus on simplifying, modernizing and automating customer engagement.

Read More

Report Also Notes Greatest Number of Customer Wins and Highest Seat Growth Among Vendors

MELVILLE, N.Y., November 5, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced that it has received a perfect score in overall vendor satisfaction and the highest score in overall product satisfaction from customers in DMG Consulting LLC’s new 2018/2019 Speech Analytics Product and Market Report.¹

Read More