Verint IVR and Voice Self-Service
Elevate customer experience and improve operational efficiency with the leader in enterprise self-service solutions for your customers and employees.
Get informed and be inspired with Engage on-demand
Take your self-service and AI initiatives to the next level with four dynamic on-demand webinars. From consumer behavior insights to AI-powered self-service, learn tips and tricks to elevate CX and reach your goals.
Watch the Webinar: Engage21 AI & Analytics
Automate more interactions
Verint’s powerful suite of enterprise self-service solutions connect your customers and employees with the information, resources and support they need—when they need it.
Improve experiences and glean business-changing insights across your voice and digital channels. Scale quickly and securely with Verint.
Learn More About Call Deflection
A smart start to Enterprise AI
Verint’s AI Blueprint is an award-winning conversational analysis system that takes a company’s existing business data and leverages Verint’s AI and machine learning to identify and validate chatbot use cases, de-risk investments and accelerate automation opportunities. Reach your goals faster with AI Blueprint.
Plan Intelligently with AI Blueprint
Featured Self-Service Solutions
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Intelligent Virtual Assistant (IVA) for Voice + Digital Enterprise chatbots that unlock the value of human relationships with the power of AI. With Verint Intelligent Virtual Assistant, businesses have achieved results such as 5X ROI within the first six months. -
Conversational AI Elevate customer experience and improve operational efficiency with the leader in enterprise self-service solutions for your customers and employees. -
Customer Communities An interactive platform for collaboration - get help, share ideas, and be inspired. Verint Community helped one customer increase customer engagement to over 20,000 visits each weekday.
Verint’s Self-Service in Action
Alight Solutions