The Trusted Leader in CX Automation

Verint empowers your organization to do more with less—increasing agent capacity, reducing costs, and delivering measurable AI outcomes with ROI in weeks, not years.

80 of the Fortune 100 Companies Rely on Verint

Shaping the Future of Customer Engagement

Customer needs don’t stand still—and neither should your CX strategy. Verint’s AI solutions are designed to evolve alongside your business. From new channels to shifting expectations, our solutions help you stay ahead of change and deliver experiences that are smarter, faster, and built for tomorrow.

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Recognized as best-in-class by your peers

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The Power of Verint Open Platform

Verint’s modular, open architecture integrates natively with leading solutions—including CCaaS, CRM, and enterprise data systems. That means you can keep your existing CX investments without the disruption of a costly rip and replace.

Add AI‑powered applications and bots at your own pace, applying automation exactly where you need it most. The Verint Platform runs seamlessly in public cloud, private cloud, or hybrid environments—giving you the freedom to deploy on your terms.

See It in Action — Book Your Personalized Demo

When you request a Verint demo, it’s not a one‑size‑fits‑all walkthrough. Every session is built around your unique requirements. Our team of experts take the time to understand your individual challenges, highlight the most relevant solutions, and show you how Verint solutions integrate seamlessly into your environment.

Data Engagement Hub: Bringing It All Together

Every customer interaction generates valuable behavioral data—about the experience, the outcome, and your workforce. Too often, that data is trapped in silos, making it difficult to access or act on for meaningful insights.

Verint Open Platform unifies those silos into a single, accessible data hub. Powered by Verint Da Vinci AI, bots are trained on this engagement‑specific data and embedded directly into workflows. Over time, they become smarter and more effective, putting AI at the fingertips of your teams and driving better outcomes across every customer touchpoint.

Featured Verint Solutions

  • Verint Open Platform

    Our cloud-native open platform with data and artificial intelligence at the core increases CX Automation and delivers AI business outcomes, now.
  • Verint Voice of the Customer

    Integrated CX data from all sources, in all formats, providing deep analytics and driving automated actions.
  • Verint Workforce Engagement

    Verint is the contact center market leader in workforce engagement management. Now we’re extending our leadership with AI-powered bots for faster and stronger outcomes.

A Continuous Dedication to Innovation and Customer Success

Leading organizations trust Verint for CX automation leadership, an open approach, and a relentless focus on customer success. With thousands of customers worldwide and millions of agents using our platform, Verint continues to expand with AI‑powered bots and engagement solutions recognized for excellence and satisfaction.

Our commitment to innovation includes:

  • Ground‑breaking AI developed in‑house
  • Hundreds of patents and patent applications worldwide
  • Significant ongoing investment in R&D
  • Industry and joint customer honors for excellence and innovation

Innovation by the Numbers

  • 40+ PhD and research scientists

  • 100’s of dedicated CX automation professionals globally

  • 600+ patents and publications

Have questions? Curious about how we can help? We’d love to hear from you. Whether you’re exploring solutions or just want to chat, our team is here and ready to help.

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