We are the Customer Engagement Company

Unlock the Potential of Customer Engagement Across Every Area of Your Business.

Close the Engagement Capacity Gap

Interactions and channel growth are way up. So are expectations. But resources aren’t changing to meet these new challenges. Learn how to close this troubling gap with Boundless Customer Engagement.

Unlock Boundless Possibilities

Verint Leader in 2021 Magic Quadrant

Verint has once again been named a Leader by Gartner, Inc. in the research and advisory firm’s Magic Quadrant for Workforce Engagement Management (WEM), for the 13th consecutive year.

Read the Gartner Report

A Passion for Innovation

Verint is a pure-play customer engagement company. We are a passionate community of employees, partners and customers working together relentlessly to discover new possibilities in customer engagement. We’re innovators driven by a common vision:

  • Customer engagement is the heartbeat of global brands.
  • We help you discover possibilities barely imagined a few years ago.
  • We want customers for life. We work to earn this right every day.
  • We are inspired to help you create differentiated experiences.
  • Tangible business results are our product. We work relentlessly to make you successful.
Explore Careers at Verint

Rewire Your Organization

Work is changing at an accelerated pace, and you must adapt to survive. The workforce is also changing — both who is working and where. With Verint, the future of work is now.

We help 85% of the Fortune 100 run, change and adapt their operational workflows in weeks or months, not years. Our comprehensive platform connects work silos and channels across your organization so you can effectively engage with customers.

We empower people and bots to work together seamlessly from anywhere with proactive compliance built into everything we do.

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Differentiated Experiences at Scale

Consumers engage with brands across every facet of their lives. How do you deliver experiences that are easy, authentic and high-value?

Verint can give you a powerful competitive advantage. Understand your customer, employee, brand, and product experience across your contact center, chatbots, website, or survey responses.

With deep advancements in AI and analytics, we help you listen to your customers and employees and drive real-time action. With Verint, you can create highly differentiated experiences now.

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Science of Customer Engagement

When it comes to customer engagement, we’ve cracked the code. We give you certainty to plan and execute your strategy.

Verint Labs studies millions of interactions from decades of work with world’s leading brands to bring the latest advancements in customer engagement. Through Verint Da Vinci AI and Analytics, we keep you at the forefront of innovation.

Are you ready to have a clearer view of what works today and where to go next? Are you ready to outperform the status quo? Verint is ready to help you deliver Boundless Customer Engagement.

Explore Verint's AI and Automation Capabilities
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Customers

Verint partners with thousands of iconic brands to help them engage customers more effectively and create differentiated experiences.

Awards and Accolades

  • Recognized in the KMWorld Trend-Setting Products of 2020

  • 4.6 Stars from Gartner Peer Insights for Verint Workforce Optimization

  • Top customer satisfaction scores from DMG Consulting’s 2020 Interaction Analytics Report