Press Room

KMWorld, CUSTOMER Magazine and CCW Recognize Verint’s Commitment to Customer Success

MELVILLE, N.Y., July 24, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced it has received multiple industry honors for innovations across its Workforce Engagement^™ offering. Recognition from KMWorld, CUSTOMER magazine and Customer Contact Week (CCW) reinforces Verint’s continued commitment to delivering powerful solutions that elevate the customer experience and enable better business outcomes by simplifying, modernizing and automating customer engagement.

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Company Recognized by Government CIO Outlook and Info Security Products Guide for Modernizing and Automating Security

MELVILLE, N.Y., July 19, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced that it has been named among the Top 10 Public Safety Solution Providers for 2018 by Government CIO Outlook magazine (Gov CIO Outlook) and as Info Security Products Guide’s Gold Winner for Identity Authentication and Fraud Detection in the “Most Innovative Security Product of the Year” for large companies category.

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Company Recognized for Innovation that Streamlines Investigations in Today’s Banking Environments

MELVILLE, N.Y., July 9, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced that its Evidence Center^™ solution has been selected as a 2018 “Money-Saving Product” by BUILDINGS Magazine. The publication’s editorial team awarded the technology based on its ability to help security leaders and fraud investigators simplify, modernize and automate the investigations process, save money and improve returns on investment.

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DMG Consulting Names Verint #1 for 7th Consecutive Year, #1 in Back-Office/Branch Solutions, and Recognizes Strength in Europe, APAC, ROW

MELVILLE, N.Y., July 2, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced that it has again been recognized for its leadership in Workforce Engagement^™ solutions. In new research from DMG Consulting LLC, the company is cited as a Workforce Optimization market share leader in the 2018 Contact Center Workforce Optimization (WFO) Market Share Report, which analyzes market share for the 39 worldwide WFO vendors in 2017.

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SÃO PAULO and MELVILLE, N.Y., June 27, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced that it has received dual awards for excellence in customer engagement solutions in the Brazilian market. The company was recognized by both Consumidor Moderno for “Excellence in Customer Service” and by Grupo Padrão’s Brazilian Retail Week 2018 for its solutions that take workforce engagement, self-service, voice of the customer, compliance and fraud mitigation to new levels. Leveraging offerings from the Verint Customer Engagement^™ portfolio, organizations in Brazil and around the world are helping companies simplify, modernize and automate customer engagement to heighten loyalty, enhance business performance, accelerate processes and deliver exceptional customer experiences.

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Long-Time Verint Customer Uses Automated Quality to Simplify Performance Measurement, Improve Customer Experiences and Achieve Financial Targets

MELVILLE, N.Y, June 26, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced that a leading telecommunications and media company in the Asia Pacific region expanded its investment in Verint solutions at the start of this year and is now using its Automated Quality Management^™ workforce engagement software to heighten performance and service delivery.

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WEYBRIDGE, UK and MELVILLE, N.Y., June 11, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, celebrated its partners across the EMEA region and announced nine organisations that have been awarded for their achievements in supporting Verint solutions and helping customers simplify, modernize and automate customer engagement. The awards were presented during the Verint Annual EMEA Partner Summit that took place at the Hotel Grande Bretagne in Athens, Greece, 16-18 May.

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Alight Solutions Wins Top Honor in the “Simplifying Customer Engagement” Category; Health Services Organization Receives Highly Commendable Award Distinction

MELVILLE, N.Y.,, June 7, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced that Alight Solutions was named the winner of its 2018 Engage^™ Global Customer Conference “Customer Engagement Excellence Awards” in the “Simplifying Customer Engagement” category. A health services organization also was recognized for its achievements with a “highly commendable” honor in the category. This recognition highlights organizations using Verint solutions to further advance cross-channel agility and responsiveness to meet the rising demands of today’s customers.

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Conference Call to Discuss Selected Financial Information and Outlook to be Held Today at 4:30 p.m. ET

MELVILLE, N.Y. – Verint® Systems Inc. (NASDAQ: VRNT), a global leader in Actionable Intelligence® solutions and value-added services, today announced results for the three months ended April 30, 2018.
Click here to download the full release.

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MELVILLE, N.Y., June 6, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced a line-up of conferences and digital events taking place throughout the month that focus on how automation is transforming customer and workforce engagement, the rising influence that back-office operations has on the customer experience, and ways to engage and empower the workforce for greater satisfaction and performance.

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