New Ranking Recognizes Verint’s focus on Unifying Data Across the Enterprise and Creating an Omnichannel View that Goes Beyond the Contact Center
MELVILLE, N.Y., May 12, 2021 – Verint® (NASDAQ: VRNT), The Customer Engagement Company™, has been named a strong performer in The Forrester Wave™: Customer Feedback Management Platforms, Q2 2021.1
Verint Intelligent Virtual Assistant Recognized for Natural Language Processing
MELVILLE, N.Y., May 11, 2021 – Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced it is among the winners of Business Intelligence Group’s Excellence in Artificial Intelligence Awards. Verint Intelligent Virtual Assistant (IVA) was recognized in the natural language processing (NLP) product category.
‘Digital Triage System’ Addresses Customer Engagement Challenges During the Pandemic and Beyond
MELVILLE, N.Y., May 5, 2021 – Verint® (NASDAQ: VRNT), the Customer Engagement Company™, announced today that global wellness brand GNC is leveraging Verint Experience Management as an investment in its omnichannel strategy to provide consumers with the ultimate shopping experience.
All-Star Keynote Lineup at Engage21 and Thought Leaders from AWS and 8x8 are Among the Featured Speakers
MELVILLE, N.Y., May 4, 2021 – Verint® (NASDAQ: VRNT), the Customer Engagement Company™, today announced its May events including Engage21, its annual conference, which will showcase the Verint customer Engagement Cloud Platform alongside headlining keynotes from Barbara Corcoran, Jay Shetty, and Charlene Li. Other events focus on Verint solutions for the public sector, improving scheduling adherence, balancing customer experience and expectations and closing the Engagement Capacity Gap.
The Evaluation is Based on Ability to Execute and Completeness of Vision
MELVILLE, N.Y., May 3, 2021 – Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has once again been named a Leader by Gartner, Inc. in the research and advisory firm’s Magic Quadrant for Workforce Engagement Management (WEM).*
New Offering Provides Business Professionals User-friendly Tools, Making it Easier to Operationalize AI Across the Enterprise
MELVILLE, N.Y., April 28, 2021 – Verint® (NASDAQ: VRNT), the Customer Engagement Company™, today announced Verint Intelligent Virtual Assistant Professional (IVA Pro) Package™, a low-code conversational artificial intelligence (AI) offering that can rapidly turn existing conversation data into automated self-service experiences.
Engage21, a Three-Day Virtual Event to Feature Inspirational Keynote Speakers Along with Prominent Industry Analysts and Verint Executive Insights
MELVILLE, N.Y., April 19, 2021 – Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced the lineup for its Engage21 virtual conference May 19-21 featuring inspirational speakers including Barbara Corcoran, Charlene Li and Jay Shetty. This premier event will feature in-depth content geared toward customer engagement and customer experience professionals with more than 60 sessions led by Verint experts, customers and partners over three days.
Thought Leaders from Costco, Ipsos MORI and Opus Research are Among the Featured Speakers
MELVILLE, N.Y., April 7, 2021 – Verint® (NASDAQ: VRNT), the Customer Engagement Company™, today announced the April speaker line up that features how to power today’s evolving workforce of people and bots. Thought leaders will address new workforce management trends and challenges at SWPP, the Verint/Opus Research webinar series focused on customer engagement data and AI and analytics, how to modernize knowledge management for greater productivity and VoC strategies for better customer insights.
MELVILLE, N.Y., April 7, 2021 – Verint® (NASDAQ: VRNT), the Customer Engagement Company™, today announced that Vericast, a leading marketing solutions company, together with its Harland Clarke contact center solutions, has selected the Verint Customer Engagement Cloud Platform to enhance the agent and customer experience at its contact centers.
Partners Recognized for Accelerating Cloud Customer Engagement
MELVILLE, N.Y., March 31, 2021 – Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has named its North American Partner of the Year award winners across several categories, which were presented at the company’s Sales Kickoff event.
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