Linda Crawford and Reid French Bring Significant Cloud and Operational Experience
MELVILLE, N.Y., June 17, 2021 – Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced its newly elected board of directors, following the conclusion of its annual meeting of stockholders on June 17. The elected board includes nine directors two of whom are new members, Linda Crawford and Reid French, technology industry veterans with extensive cloud and operational experience.
Company Recognized for Largest Global Customer Base and Greatest Increase in Number of Customers Among the Vendors Cited in the Report
MELVILLE, N.Y., June 9, 2021 – Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced its artificial intelligence (AI) and analytics solutions achieved perfect scores in all 24 customer satisfaction categories for vendor satisfaction, product capabilities and product effectiveness in DMG Consulting LLC’s new 2021/2022 Interaction Analytics (IA) Product and Market Report.* In addition, Verint represents the largest market share by number of customers and achieved the greatest year-over-year increase in number of customers among vendors named in the report’s market activity analysis.
Despite a Proliferation of Channels and Growing Adoption of Micropayment Apps, Trust and Security Remain Pivotal Customer Experience Components
MELVILLE, N.Y., June 2, 2021 – Consumers are banking through more channels than ever before, according to new research released today by Verint® (NASDAQ: VRNT), The Customer Engagement Company™. Consumers surveyed in March 2021 used an average of 4.1 channels, while Generation X (Gen Xers) banked using an average of 5.3 channels.
MELVILLE, N.Y., June 1, 2021 – Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced its schedule of June events where thought leaders will discuss the future of community, workforce engagement training techniques and unique approaches to improving customer experience in the government sector and banking.
Analog Devices, Claro, Florius, Thrivent Financial and T. Rowe Price Recognized for Achieving Outstanding Results in Customer Engagement
Engage21, MELVILLE, N.Y., May 21, 2021 – Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced the winners of its 2021 Engage Global Customer Awards. The winners have worked tirelessly this past year to build enduring relationships with customers and achieve truly boundless customer engagement.
The Solution, Supporting Approximately 30,000 of TELUS International’s Team Members, Will Also Be Offered to TELUS International Clients Worldwide as a Next-Generation Workforce Engagement and Customer Experience Platform
Engage21, MELVILLE, N.Y., May 20, 2021 – Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced TELUS International has upgraded to the newest version of Verint Workforce Engagement, part of the Verint Customer Engagement Cloud Platform* deployed on Google Cloud’s platform.
Sessions Focus on Defining the Components and Strategies to Support the Real-Time Work Imperative to Address Increasing Customer Engagement Demands and Complexity
Engage21, MELVILLE, N.Y., May 19, 2021 – Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced it is showcasing the latest innovations leveraging artificial intelligence (AI) and analytics to support the real-time work imperative at its customer conference, Verint Engage21 , taking place May 19-21.
New Ranking Recognizes Verint’s focus on Unifying Data Across the Enterprise and Creating an Omnichannel View that Goes Beyond the Contact Center
MELVILLE, N.Y., May 12, 2021 – Verint® (NASDAQ: VRNT), The Customer Engagement Company™, has been named a strong performer in The Forrester Wave™: Customer Feedback Management Platforms, Q2 2021.1
Verint Intelligent Virtual Assistant Recognized for Natural Language Processing
MELVILLE, N.Y., May 11, 2021 – Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced it is among the winners of Business Intelligence Group’s Excellence in Artificial Intelligence Awards. Verint Intelligent Virtual Assistant (IVA) was recognized in the natural language processing (NLP) product category.
‘Digital Triage System’ Addresses Customer Engagement Challenges During the Pandemic and Beyond
MELVILLE, N.Y., May 5, 2021 – Verint® (NASDAQ: VRNT), the Customer Engagement Company™, announced today that global wellness brand GNC is leveraging Verint Experience Management as an investment in its omnichannel strategy to provide consumers with the ultimate shopping experience.
Verint Systems Inc.
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