2020 Press Releases

Organizations Recognized for Achieving Outstanding Results in Customer Engagement

MELVILLE, N.Y., May 20, 2020 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced the winners of its 2020 Verint Awards recognizing individuals and organizations that have deployed Verint solutions to meet key milestones, demonstrate innovation and achieve customer engagement excellence especially in the current working environment. The winners were named today in a featured video during the Verint Virtual Customer Engagement Conference.

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Integrates Verint Recording and Compliance with Microsoft Teams Calling and Meeting Experience

MELVILLE, N.Y., May 19, 2020 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced the availability of its new Microsoft Teams recording integration which helps businesses across industries centrally capture, retain, analyze, and retrieve all communications from Microsoft Teams calling and meeting scenarios – including voice calling, chat, online meetings, screen sharing and more. Verint’s native integration with Microsoft Teams helps businesses leverage the latest digital collaboration channels while remaining compliant with evolving regulations.

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Verint Partners Also Recognized for Powerful Work-From-Home Solutions Worldwide

MELVILLE, N.Y., May 11, 2020 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced that it has named its Partner of the Year award winners across several categories, which were presented at the company’s Sales Kickoff event in March.

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Event Focused on Balancing CX and Operational Efficiency in the Current Environment

MELVILLE, N.Y., May 7, 2020 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced it will host an interactive, virtual customer and partner event on May 20-21. The virtual customer engagement conference will feature customer, partner and industry analyst-led sessions organized into tracks – with cloud strategies and automation embedded throughout – spanning themes including the following:

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Investment Made in Connection with Verint’s Plan to Separate into Two Independent Public Companies

MELVILLE, N.Y., May 7, 2020 – Verint^®Systems Inc. (NASDAQ: VRNT) today announced it has closed the first tranche under the two tranche investment agreement with funds advised by Apax Partners signed in December in connection with Verint’s plan to separate into two independent public companies. In connection with the closing, Jason Wright, Partner at Apax Partners, has been appointed to Verint’s Board of Directors.

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MELVILLE, N.Y., April 29, 2020 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced a program that gives organizations metrics and multichannel insights into the productivity of work-from-home agents, and identifies connectivity and other engagement challenges. The program is available to new customers as well as existing customers of Verint’s Desktop and Process Analytics (DPA) software. With a small services engagement, organizations can gain real-time insights to manage and support their work-from-home agents effectively.

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Using the Verint Community Cloud, a National Nonprofit Launched an Online Early Childhood Development Community in Days

MELVILLE, N.Y., April 22, 2020 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, teamed up with Ounce of Prevention, a national nonprofit focused on early childhood education, to launch a new collaborative online community that connects advocates, partners and leaders in response to the COVID-19 outbreak. As COVID-19 continues to disrupt the lives and routines of communities around the country, nonprofit agencies are working differently to support those in need.

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Solution Standardized across Thousands of Retail Branches and ATMs to Help Modernize Operations

MELVILLE, N.Y., April 16, 2020 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced one of the world’s largest banking organizations selected Verint as its new standard solution for enterprise fraud and security investigations. The selection resulted after a thorough analysis of technologies that best fit the bank’s fraud investigation, cybersecurity and deployment management requirements.

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Governments Looking for Effective Quarantine Management to Keep Citizens Healthy, Ease Travel Restrictions and Reopen the Economy

MELVILLE, N.Y., April 9, 2020 – Verint^® Systems Inc. (Nasdaq: VRNT), announced today that its cyber intelligence solutions are being deployed to help organizations manage COVID-19 challenges. Faced with unprecedented challenges posed by COVID-19, government agencies are turning to data mining technology for effective quarantine management. Verint has substantial experience helping organizations leverage data to address the operational challenges of quickly responding to circumstances with limited resources.

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Addresses Urgent Needs to Improve Workforce Visibility, Compliance and Productivity

MELVILLE, N.Y., April 9, 2020 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced multiple support programs that can be quickly deployed to address work-from-home (WFH) COVID-19 challenges and help businesses improve their visibility, compliance and productivity.

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