Verint’s Market Leading Cloud Workforce Engagement Software Deployed by Leading Global Furniture Retailer

Multi-National Home Furnishings Provider Currently Deploying Verint Cloud Solutions to Support over 8,000 Agents across the Globe



Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company, today announced that a top global furniture retailer, who was seeking a cloud customer engagement provider that could support an implementation project across many thousands of global contact center agents, has selected Verint for its scalable, feature-rich offerings, and cloud-savvy platform.*

This leading home furnishings provider chose Verint’s cloud workforce management (WFM) offerings to consolidate global systems, reduce operating costs and modernize employee engagement. Verint’s cloud workforce management solution and mobile app can help the furniture retailer reduce effort, improve processes and empower employees by consolidating the many separate and disparate business units and agents into one, unified offering and team. Verint’s cloud offerings also increase scalability, flexibility and global footprint to support the retailer’s projected growth goals.

“More customers are opting for customer engagement in the cloud, and Verint is committed to providing our solutions in whatever deployment model works best for our customers as they look to modernize their customer engagement operations,” says Verint’s President, Elan Moriah.

Verint offers a full range of deployment options—from cloud, to on-premises and hybrid—to support each customer’s unique requirements and help ensure that as organizations grow, their solutions grow with them. To meet today’s enterprise needs, Verint continues to enhance its entire customer engagement portfolio with cloud-ready applications from within its market-leading workforce engagement, voice of the customer, intelligent self-service, as well as fraud and compliance solution base.

To learn more about the Verint Customer Engagement portfolio and cloud offerings, click here.

About Verint Systems Inc.
Verint® (Nasdaq: VRNT) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Today, over 10,000 organizations in more than 180 countries—including over 85 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence® at

* Investment in Verint’s cloud offerings began in June of this year, after attending an Engage Global Customer Conference, networking with existing Verint customers, participating in several interactive and informative workforce management forums, and ultimately concluding that Verint is a stronger partner than other leading cloud and WFM providers in the market.

This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management’s expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2018, our Quarterly Report on Form 10-Q for the quarter ended April 30, 2018, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.

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