Research Findings Provide Advice for Engaging Discerning Customers and Striking the Balance in Human and Automation Service Experiences

April 12 Webinar to Explore Key Findings

MELVILLE, N.Y. and WEYBRIDGE, U.K., March 22, 2018Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company, today announced results from a new large-scale study of more than 36,000 consumers across 18 countries that provides a blueprint for how organizations can deliver experiences that will truly engage customers from today into 2030 and beyond.