SPAR Solutions

SPAR Solutions, a Verint Global Systems Integrator, helps you get the most productivity out of the Verint product suite with our services and integration add-ons.

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Why Partner With SPAR Solutions

SPAR Solutions is a Global Systems Integrator and a Verint Gold partner. With experience built over hundreds of implementations, SPAR Solutions is focused on helping businesses get the most value out of their technology investments. SPAR Solutions offers a wide range of services, including implementations, upgrades, migrations, reporting solutions, and application support across verticals such as financial services, insurance, manufacturing, high-tech, telecommunications, healthcare, and retail.

Headquartered in Atlanta with a development center in Pune, India, SPAR Solutions implements projects worldwide that range from mid-market companies to large multinational corporations.

  • SPAR offers implementation services in the Verint Digital First Engagement (DFE) suite. Our specializations include Verint Knowledge Management, Verint Engagement Orchestration (which is Verint’s Unified Desktop and Case Management tool formerly known as Engagement Management or KANA Enterprise) and Intelligent Virtual Assistant (IVA).
  • SPAR also offers services around the KANA Response Email Management application.
  • SPAR Solutions also has a complementary Salesforce.com practice, as well as a cloud practice focused on AWS and Azure Cloud solutions.
  • SPAR has developed Knowledge Management Integration products that are available in the Verint Marketplace. These add-ons allow organizations to leverage the power of Verint KM and make knowledge available contextually into the applications where users need it. Add-ons include Verint KM integration to Microsoft Teams and Verint KM Integration to Salesforce.

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SPAR’s Microsoft Teams integration with Verint Knowledge Management makes it very simple and seamless for users to search and share knowledge, provide feedback on knowledge content, and suggest new content from right within the Teams chat.

We made this widget to inject knowledge into Salesforce so the users get to access knowledge seamlessly and contextually. It is amazing how much time you will save!