Are you looking to connect and integrate your customer engagement ecosystem?
Are your contact center, back-office, and customer experience colleagues constantly demanding new applications?
Are you worried this myriad of new systems will collide and add to your existing integration challenges, inaccessible data, and disconnected processes?
You’re not alone.
Untangling the complexity of systems and platforms can be a major challenge for overextended IT organizations like yours, but it doesn’t have to be this way.
We designed our solutions to be open and vendor-neutral. For instance, you can enjoy full ACD neutrality and realize the benefits of improved CX and lower costs without disrupting your telephony infrastructure. Our APIs also enable integration with a variety of CRM and unified communication systems.
Verint has helped thousands of clients integrate with solutions from our partners, including Amazon, Avaya, Cisco, Five9, Microsoft, Salesforce.com and more.
Are you accelerating your move to the cloud?
A massive wave of innovation has swept across the customer engagement landscape. Has your IT environment kept pace?
Have you embraced the latest upgrades to unleash new levels of automation, service and employee engagement? If not, Verint is ready to help you get there. Now.
Verint delivers cloud innovations quickly and frequently, without lengthy time- and resource-consuming upgrades.
Today, leading brands rely on Verint to engage with customers and power more than 3 billion cloud customer interactions per year.
Are you looking to deliver more automation and intelligence?
Are you exploring ways to lower costs and improve your customer experience through automation and artificial intelligence (AI)?
Our automation and AI capabilities can help you reduce the cost and errors associated with manual work and enhance customer experiences to be faster, personalized, and more enjoyable.
Secure and Reliable
With Verint in the cloud, you can enjoy a more secure, reliable and powerful experience. You can:
- Experience new releases without upgrade expenses or hassle
- Add more users or enable new features quickly
- Reduce the financial and technical burden on your IT organization
- Strengthen security, performance and reliability
- Leverage market-leading high availability platform
- Enjoy the same capabilities for cloud and on-premises
That means you never have to settle for feature limitations when moving to the cloud.