Webinar

Demo: Containment in Action with Verint’s IVA Containment Bot

See Verint’s Containment Bot in Action – Demo

Discover how Verint’s Intelligent Virtual Assistant (IVA) automates customer conversations across voice and digital channels—reducing costs, boosting agent capacity, and improving CX.

Join Verint Solutions Consultant John Bousfield for a hands-on demo of the Containment Bot, a powerful capability within Verint IVA. In just minutes, you’ll see how the bot can:

  • Identify and automate high-impact customer intents
  • Use GenAI to build conversation flows from scratch
  • Integrate with backend systems and knowledge bases
  • Seamlessly escalate to live agents with full context

Whether you’re starting from zero or scaling automation, this session demonstrates how fast and easy it is to deploy intelligent containment across channels.

Watch now and see the bot in action.

Speaker

John Bousfield
Solutions Consultant
Verint

Watch Now

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