Industry Analyst Quotes: Verint Open CCaaS
“Verint is committed to providing its clients with the technology to improve customer engagement, regardless of the source of that technology, through its Open CCaaS imperative.” - Haley Sutherland, Research Manager
Sep 2023 Read More“Whether you call it Open CCaaS or not (and they do), Verint’s platform is a solid option for ensuring an orderly transition from a telephony-centric call center to a modern, integrated CX operation." - Keith Dawson, VP & Research Director
Jun 2023 Read More"[Verint] named a leader in Frost & Sullivan’s Evaluation of End-to-End Customer Experience Platform Landscape. Organizations need to build an open CCaaS capability to drive CX regardless of where customers come in." - Frost & Sullivan Executive Brief
Jun 2023 Read More