Bots
Create modern engagement experiences that drive acquisition, high engagement, and improved efficiency.
Notify
With Notify, you can turn private messaging apps into two-way conversational marketing channels.
Power Two-Way Customer Conversations
Send the right marketing message at the right time, to the right person, with the right experience. Improve your CX with two-way brand-to-consumer communication that is effortless and unique throughout the customer lifecycle for sales, marketing, and customer service alike.
Deliver Meaningful Customer Interactions
Stop push marketing and start having meaningful conversations, interactions, and engagement. Turn messaging apps into revenue channels with intelligent messaging functionality to address website abandonment, send notifications and engage proactively –all while decreasing customer acquisition costs.
The 2022 State of Digital Customer Experience Report
56% of customers under 45 prefer to reach out over digital channels, 78% of customers are loyal after receiving an amazing digital customer experience, and 46% of CX professionals say increasing CX personalization is their priority in the next 12 months.
Get the full report to learn the other the top 20+ market trends impacting customer experience in 2022.
Personalize Re-Engagement
Deliver personalized re-engagement based on previous customer conversations to unlock new revenue with behavior-based conversational marketing over private messaging apps. Break through the marketing noise and reach your customers on their mobile devices –where they actually are –through unique and impactful conversations.
Preemptively and Proactively Engage Customers
Use integration triggers to create dynamic customer segments based on intent and previous purchases. With real-time customer data, third-party integrations, and centralized knowledge centers, Verint Messaging helps your brand amplify your marketing messaging by being proactive (not reactive) to your customers’ needs.
With Notify, you can:
Convert Customers Into Sales
You can segment your customers easily and customize customer conversations with timely content based on their unique needs and interests. The result? Increased customer engagement and conversion rates.
Engage Throughout the Customer Journey
Personalize every touchpoint along the customer journey to deliver conversational customer experiences that are unique, dynamic, and timely – resulting in higher customer acquisition rates driven by automation.
Re-Engage With Highly Personalized Notifications
Leverage the Connect API™ to send personalized and contextually relevant messages triggered by 1st and 3rd party events to re-engage with customers at the right moment.
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Verint Messaging for Digital-First Engagement
Facebook Messenger
Engage quickly and easily with your customers via Messenger and the Messenger Chat Plugin.
WhatsApp Business
Unlock the full potential of WhatsApp Business to exceed customer expectations.
Google's Business Messaging
Turn Google searches into lasting customer relationships with Business Messages.
SMS Text Messaging
Connect with billions of customers with two-way conversational messaging to build lasting customer relationships via native messaging.
Instagram Messages
Engage current customers – and acquire new ones – by delivering in-the-moment two-way customer conversations on Instagram.
See Verint Messaging in Action
Private messaging is driving real business results across industries. Here’s how it works.
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