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Aviva通过使用Verint语音分析将NPS提高了85%并改善了合规性

了解 Aviva 如何利用 Verint 语音分析来减少呼叫量和成本，提高合规性，并提升客户满意度。

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零售 Video

Wayfair Cost-Effectively Scales Contact Center Workload with Verint

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BPO Video

Qualfon Enhances Employee and Customer Experience with Verint Workforce Management and MyVerint App

为什么客户选择Verint

从全球企业到快速发展的颠覆者，顶级品牌信任Verint通过经过验证、可扩展且安全的AI驱动解决方案提供更高的容量、运营效率和降低成本。

85% containment rate

Volaris Airlines was looking for a way to deliver a great customer experience to its passengers while keeping operational costs down.

How Volaris uses Verint IVA to contain 85% of customer interactions

40% 提高代理生产力

葡萄牙领先的电信和技术提供商显著提高了客户服务效率。

NOS如何将NPS提高61%并将代理生产力提高40%

96% of calls evaluated

Fiserv, a leading global fintech and payments company, elevates CX automation, improves efficiency, and reduces costs.

How Fiserv was able to go from evaluating 1% of calls, to 96%

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