Verint IVA with IVA Studio

Verint IVA includes IVA Studio – a low-code, collaborative conversational AI design environment featuring a drag-and-drop, intuitive, visualized user interface that enables large enterprises and SMBs to quickly design, launch, and fine-tune their bots in-house—on their own terms.

With IVA Studio, you can:

  • Provide users with consistent, personalized, and AI-powered conversations, through both digital and voice channels.
  • Use pre-built, out-of-the-box natural language understanding (NLU) models specific to your industry so you can quickly identify customer intentions and provide the best responses.
  • Easily connect to a wide variety of business applications, data streams, back-end systems, and channels for faster time-to-market.
  • Gain insights into customer interactions to proactively identify new, unknown, or unmet customer expectations.