Webinar

Achieve CX Automation Across All Customer Engagements: Elevate Your CX with Seamless Automation

The only way to meet rising customer expectations, without blowing your budget, is through CX automation. But how do businesses achieve CX automation across a seemingly disparate array of engagement channels?

In this webinar we cover:

  • How the Verint Digital and Voice Containment Bots work across every channel to enable self-service.
  • How intelligent routing uses context to ensure interactions are distributed to the right resource.
  • How a unified agent workspace provides the platform for delivering seamless service across digital and voice channels.
  • How unifying omnichannel engagement data makes it easy to generate actionable CX insights.

Watch now on-demand and learn more!

Speakers

Maribel Lopez
Maribel Lopez
Founder & Principal Analyst
Lopez Research

Heather Richards

Heather Richards
VP, GTM Strategy
Verint
Avanti Joglekar
Avanti Joglekar
Director of Marketing
Verint

Watch now

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