Predictive Guidance Draws on the Power of Analytics and Knowledge to Simplify, Modernize and Automate Engagement

DALLAS and MELVILLE, N.Y., May 16, 2018 — This week from its Engage Global Customer Conference,  Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company, is announcing and demonstrating exclusive workforce engagement technology advancements powered by automation, predictive analytics, knowledge and next-best action guidance to foster greater speed, ease and accuracy in how employees perform their jobs. The result is smarter, seamless service delivery in an era of increasingly complex interactions.