Global Investment Bank Modernizes Customer Engagement with the Verint Cloud

Leading Financial Services Company Selects Verint’s Cloud Customer Engagement Software to Gain Key Customer Insights


Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company, today announced that a leading multinational investment bank has selected the Verint cloud to modernize its customer engagement operations.

The Verint cloud will enable the investment bank to improve the customer experience through new insights and increased productivity, advanced forecasting and scheduling, as well as enhanced compliance, all while reducing costs and meeting service levels more effectively. Based on its cloud expertise and open systems approach, Verint became the clear choice for the company’s modernization initiative.

“Providing an open, scalable solution that meets operational needs and offers key insights to improve customer and employee satisfaction is critical for organizations wanting to expand on a global scale,” says Verint’s John Goodson, senior vice president and general manager, products. “Verint is committed to providing a broad portfolio of customer engagement offerings in the cloud, so organizations of any size can benefit from solutions that simplify, modernize and automate customer engagement.”

To learn more about the Verint Customer Engagement portfolio and cloud offerings, click here.

About Verint Systems Inc.
Verint® (Nasdaq: VRNT) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Today, over 10,000 organizations in more than 180 countries—including over 85 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence® at

This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management’s expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2018, our Quarterly Report on Form 10-Q for the quarter ended July 31, 2018, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.

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