Organization Advances Its Focus on Enhancing Member Experiences Using WFO and Analytics Across Major Contact Centers

MELVILLE, N.Y., June 20, 2016Verint® Systems Inc. (Nasdaq: VRNT) today announced that a large U.S.-based Credit Union has expanded its investment in Verint Workforce Optimization (WFO) and Verint Customer Analytics solutions. The organization is taking its existing WFO deployment to new levels, by putting workforce management, call recording and speech analytics to further use across multiple contact centers to help enhance overall member experience.