Cutting-Edge Advancements in Speech Analytics Automate Smarter Insights from Customer Calls at Twice the Speed and with High Accuracy

MELVILLE, N.Y. and LAS VEGAS, NV., June 9, 2015Verint® Systems Inc.(NASDAQ: VRNT) today showcased cutting-edge advancements to the Verint Speech Analytics solution from its Engage 2015 customer conference taking place in Las Vegas this week.

Part of the Verint Customer Engagement Optimization portfolio, the next-generation speech analytics solution includes several breakthroughs in technology and a modern, intuitive user interface. With a more intelligent, faster and accurate way to analyze customer calls, the software arms users with new levels of insights out-of-the-box, and provides even richer context of spoken phrases and the root causes prompting customer calls, behaviors and actions.