New Solution Enables Smarter Engagement Across Back-Office and Blended Work Environments to Advance Productivity, Service Delivery and Customer Satisfaction

MELVILLE, N.Y., January 26, 2015Verint® Systems Inc. (NASDAQ: VRNT) today announced the addition of Verint Work Allocation Manager to its Customer Engagement Optimization portfolio. The offering leverages combined customer service capabilities from KANA®, along with workforce optimization functionality from Verint.