Organization Drives High-Value Customer Experiences Using Speech Analytics

MELVILLE, N.Y., February 11, 2015 Verint® Systems Inc. (NASDAQ: VRNT) today announced that a leading financial services company has implemented Verint Speech Analytics in its contact center operations. As an existing user of Verint Call Recording, the organization sought a complementary and robust solution to help it collect, analyze and take action on vital voice of the customer insights.