5 Steps to Reduce Customer and Agent Effort

Watch Verint’s VP of Content Marketing, Kelly Koelliker, unravel the secrets of cultivating happy customers by empowering your agents. Discover strategies for simplifying complex tasks for agents, enabling them to deliver faster, more effective support and creating a seamless experience that reduces frustration for customers.

This webinar covers:

How to solve your most pressing challenges quickly without disrupting your existing investments.
How to minimize effort for both parties by enabling quick access to answers across all channels.
How the right tools can streamline processes, reducing effort for all stakeholders while saving money and enhancing CX.

Watch this webinar to learn how, by prioritizing ease and simplicity for everyone involved, you’ll elevate morale, enhance efficiency, and strengthen customer loyalty and retention.

Speaker

Kelly Koelliker Sr. Director, Content Marketing, Verint

Kelly Koelliker
Vice President of Content Marketing
Verint

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