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Financial Services Video

Capitec Speeds Up Branch Banking by 54% Using Verint

Read how Capitec delivered meaningful improvements across service, efficiency and staff engagement as part of its time-to-service initiative with Verint.

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Verzekering Video

New York Life Realizes Big Savings with Verint Quality Bot

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Manufacturing Video

Analog Devices Drives Customer Engagement and Success with Verint Community

Waarom klanten voor Verint kiezen

Van wereldwijde ondernemingen tot snelgroeiende vernieuwers, topmerken vertrouwen op Verint om meer capaciteit, operationele efficiëntie en lagere kosten te leveren via AI-gedreven oplossingen die bewezen, schaalbaar en veilig zijn.

40% toename in productiviteit van agenten

Portugal's toonaangevende aanbieder van telecommunicatie en technologie heeft de efficiëntie van de klantenservice aanzienlijk verbeterd.

Hoe NOS de NPS met 61% en de productiviteit van agenten met 40% verhoogt

96% of calls evaluated

Fiserv, a leading global fintech and payments company, elevates CX automation, improves efficiency, and reduces costs.

How Fiserv was able to go from evaluating 1% of calls, to 96%

95% forecast accuracy at hourly level

High forecasting accuracy has increased confidence in daily operational decisions and strengthened branch-level planning.

How Capitec Speeds Up Branch Banking by 54% Using Verint

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