The Latest in AI and Much More at Engage 2023 Encore!

Lisa Boles August 22, 2023

Earlier this summer, attendees at this year’s Engage conference were introduced to the latest advancements in customer and employee engagement and had the opportunity to “meet” Verint’s new AI-powered bots in our Open CCaaS Platform.

Now, on September 21, we are excited to bring you Engage 2023 Encore. Registration is now open for this free half-day virtual event—full of new insights from Verint leaders and customers along with the chance to revisit some of the highlights from the live event.

Join us for a deep dive into Verint’s “Bots for Every Workflow.” You’ll learn how our AI-powered bots in Verint’s Open CCaaS Platform seamlessly integrate into your workflows. They are continuously trained on your customer engagement data, always available to improve and support your customers or agents with what they need to do—helping you achieve the business outcomes that matter to you and your organization.

Engage 2023 Encore will include sessions on the latest trends in customer engagement including:

  • Contact Center as a Service (CCaaS). Discover how the Verint approach offers contact centers the freedom and flexibility only dreamed of in the past.
  • Driving Digital Engagement and Channel Automation. You can meet your customers where they are—delivering personalized, conversational experiences on your digital channels.
  • Shaping your conversational CX strategy. ​Hear about the latest innovations designed to continually track and improve the quality of your customer interactions.

One of my favorite things is learning how our solutions are being used in the real world, and Engage 2023 Encore has that too! I know that I’m really looking forward to learning more about how Radial, a leader in omnichannel ecommerce technologies and operations, made their journey from an on-premise solution to the cloud. You’ll certainly gain some great insights as they share the lessons learned and benefits gained as a result of this move.

This is a great opportunity to learn more about Verint and how to maximize your investment, all from the comfort of your desktop.  Engage 2023 Encore will feature:

  • Live sessions from Verint executives and subject matter experts
  • Customer-led sessions with real-world case studies
  • An on-demand library of content about products across the Verint portfolio
  • Opportunities to chat with Verint experts and peers
  • Easy ways to get in touch to set up an in-depth meeting

Registration for Engage 2023 Encore is now open. Don’t wait! Mark your calendars and register today to secure your space for this special event.