Big News from Verint Engage 2023

Thank you to the media who joined us in Las Vegas a few weeks ago for Engage 2023.

Below are some stories resulting from the news announced at Engage—we’ll continue to share more highlights here in the blog and on other Verint social channels.

• CX Today: Verint Announces Open CCaaS Platform at Verint Engage 23, by Charlie Mitchell
• CX Today: Rethinking CCaaS—Debunking The Verint Open CCaaS Opportunity, by Rob Scott

• CX Today: Talking Open CCaaS at Verint Engage 2023—Rob Scott and Verint’s Jaime Meritt
• CX Today: AI Takes Center Stage at Verint Engage 23—Rob Scott and Verint’s Jason Valdina

• CX Today: There’s More to the Verint Open CCaaS Platform Than Meets the Eye, by Charlie Mitchell
• Destination CRM: Verint Launches 4 Products at Engage ’23, by Phil Britt
• Destination CRM: Verint Speakers Urge Automation to Close the Customer Engagement Gap, by Phil Britt
• TheCustomer: What’s behind Verint’s Super-powerful DaVinci AI? Mike Giambattista and Verint’s Jaime Meritt
• Dash Network: Announcements from Verint Engage 2023, by Sherril Hanson