Verint offers a comprehensive portfolio of services for deploying customer engagement optimization solutions on-premises or in the cloud. Our end-to-end set of services are designed to help you identify business and technology challenges, risks, and opportunities, and apply the proper processes and technology solutions to help you realize the fastest path to ROI. Verint Services include:
Business Advisory Services
Verint Business Advisory Services help organizations develop their vision and strategy, improve their performance, and focus on achieving specific business outcomes. Business Advisory Services include business consulting, project management, and change management and are available for customers deploying in the cloud or on-premises.
Verint can do more than just get your software up and running. We offer a range of implementation services that go beyond deployment and cover the entire business lifecycle. Our experts have a detailed knowledge of best practices and the processes associated with implementing successful business technology projects. They work closely with you to bridge the gap between business and technology, helping to drive success.
Verint Enablement Services can help organizations get the most from their Verint solutions by increasing knowledge and best practices, and driving employee adoption and performance. Enablement Services can be delivered on-site, remotely, or via Verint University.
Business Managed Services
Verint Business Managed Services provide experts to help you bridge from vision to execution with specific, measurable business outcomes. Verint Business Managed Services include focus area analysis and business trend reporting and are available for Verint Speech Analytics, Verint Enterprise Feedback Management, Verint Desktop Process and Analytics, Verint Workforce Management, and BPA Quality Monitoring Managed Service.
Technology Managed Services
Verint Technology Managed Services are designed to enhance your IT processes and staff, and further extend the performance and availability of your Verint solutions. Our team will help you implement a sustainable program based on Information Technology Infrastructure Library (ITIL) standards. By combining rigorous engagement and data collection with analysis by our experts, we can provide you with actionable recommendations.